Supply chain & operations manager
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Supply Chain & Operations Leader with more than 15 years of hands-on experience managing all aspects of operations, from procurement to production planning to inventory control to warehousing to transportation to distribution to retail and e-commerce channels. Most of my experience is in the food and poultry industry. Proven ability to manage complicated operations from sourcing to last-mile delivery, making sure that supply chain functions and business operations work together smoothly.
Proven ability to find inefficiencies, cut operational costs, and use technology to improve performance and scalability. Very good at using ERP, TMS, and WMS systems, and has a lot of experience managing vendors, making sure quality standards are met, and leading teams from different departments. Recognized for making service levels, operational efficiency, cost optimization, and overall business performance better in ways that can be measured.
Supply Chains & Operations General Manager at Q-mart (2025-05 – Present)
End-to-End Operations Leadership, Procurement & Sourcing Strategy, Inventory & Demand Planning, Warehouse & Fulfilment Operations, E-commerce & Retail Operations Management, Last-Mile Delivery & Distribution, Cost Optimization & Operational Efficiency, Cross-Functional Leadership
Warehouses & Logistics Manager at Fakieh Poultry Farms (2017-11 – 2025-03)
Warehouse Operations Management, Inventory Management & Stock Control, Logistics & Distribution Coordination, Cold Chain Management, Team Leadership & Training, Warehouse Optimization, Order Fulfillment & Shipping
Operations & Warehouse Coordinator at Saad Al-Mousa Contracting (2014-05 – 2017-11)
Operations & Materials Coordination, Procurement & Purchasing Support, Warehouse & Inventory Control, Site Distribution & Logistics, Financial & Cost Control Support, Documentation & Compliance
Logistics & Operations Coordinator (International Freight) at Sama Logistics LTD (2011-06 – 2014-04)
International Freight Coordination, Shipping Operations & Documentation, Carrier & Partner Management, Customs Clearance & Compliance, Financial & Account Coordination, Operations Support & Tracking
MSc in Supply Chain Management & Global Logistics – University of Essex-UK (2024-09 – 2026-09)
Bachelor in Accounting Information Systems – Al-Balqa Applied University-Jordan (2011-12)
