Ramy Ahmed

▪ Explaining and viewing building facilities for new and potential residents.

▪ Facilitate resident's entry, issuing move in form, send details to the main gate and confirm arrival smoothly and easily.

▪ Activate/deactivate access cards in the system for new and existing residents.

▪ Receive complaints from residents classify it, sent to the appropriate person and make sure it's rectified properly through confirm solving with resident and he/she is satisfied.

▪ Communicate with the residents orally through intercom system to know and explore their current and expected needs and keep up to exceed their expectations.

▪ Ensuring that emergency and security procedures for the building are in place and kept up to date.

▪ Assisting the Facilities Management Coordinator with projects and administrative duties.

▪ Updating the shift diaries and report maintenance issues.

▪ Sourcing and maintain relationships with suppliers and external contractors

Executive secretary

Address: King Abdullah Economic City, Saudi Arabia

City: King Abdullah Economic City

Country: Saudi Arabia

[ 01/12/2014 – 12/05/2015 ] Front Office Agent And Night Manager

Address: Khartoum, Sudan

[ 01/10/2014 – 01/12/2014 ] Front Office Agent

Coral Khartoum Hotel

01/10/2007 – 01/03/2011 ] Certificate In The Civil Engineering

Khartoum College of Technology

Address: Khartoum, Sudan