Reema Adel

Data Analysis and Artificial Intelligence student with over two years of customer service experience and experience in data entry and administrative support. Skilled in data management, customer communication, Microsoft Office, and maintaining accurate records. Highly organized, detail-oriented, and eager to contribute to administrative, customer service, and data-focused roles.

Customer Service Representative (Social Media) at Admin and Multimedia Staff (2022-01 – 2026-01)

• Responded to customer inquiries through social media platforms.
• Resolved customer issues professionally and efficiently.
• Maintained high customer satisfaction.
• Coordinated with internal teams to ensure timely responses.

Data Entry Specialist at Kayan Association for Orphans (2026-04 – 2026-05)

• Entered and updated beneficiary records.
• Verified and reviewed data for accuracy.
• Contacted beneficiaries to confirm and update information.
• Maintained confidentiality and data integrity.

Bachelor of Data Analysis and Artificial Intelligence in Data Analysis and Artificial Intelligence – Islamic University of Minnesota (2022-01 – 2028-01)