Samir Ali

Results-driven IT Project Manager and Digital Transformation Leader with 10+ years of progressive experience managing large-scale IT initiatives across diverse industries in Saudi Arabia. Demonstrated expertise in ERP implementation, infrastructure modernization, and cross-functional team leadership. Proven track record of delivering complex, multi-company technology projects on time and within scope. Holds CCNA, ITIL v4, and MCITP certifications.

Senior IT Project Manager - Aathar Holding Company - Jeddah, Saudi Arabia

(2022-04)

• Lead enterprise-wide IT projects and digital transformation initiatives across 13 companies in KSA and globally.
• Managed full-cycle implementation and customization of the Zoho ERP ecosystem: Finance, HR, CRM, Projects, Creator, Desk, Recruit, Performance, Analytics, IT Management, Mail, and Knowledge Library.
• Served concurrently as Project Manager, Business Analyst, and System Developer.
• Designed and delivered financial automation integrations with Zoho People Forms and integrated Zoho Books with the Zakat System.
• Improved workflows, automation, reporting, and operational efficiency across all business units.
• Coordinated between senior management, third-party vendors, and department heads to ensure successful project delivery.

IT Manager - Dallat Najd Trading Company - Riyadh, Saudi Arabia

(2021-01 - 2021-12)

• Led IT infrastructure projects including deployment of new enterprise systems.
• Managed network, hardware, software, and cybersecurity operations.
• Defined IT strategy, architecture, and internal processes to improve performance and cost efficiency.
• Gathered business requirements and delivered targeted technical solutions.
• Managed Zoho ERP systems and implemented a full Call Center solution.
• Evaluated vendors and oversaw software and hardware procurement.

IT Manager - Arood International Investment Company - Riyadh, Saudi Arabia

(2019-01 - 2020-12)

• Managed ERP systems, servers, firewalls, and network infrastructure.
• Administered Avaya communication systems and unified communications.
• Led in-house software development initiatives and company website management.
• Planned and executed IT projects aligned with business growth strategy.
• Enhanced cybersecurity posture, system reliability, and overall IT operations.

IT Manager - Global Akfa Investment Company - Riyadh, Saudi Arabia

(2015-11 - 2019-03)

• Directed major IT projects and infrastructure upgrades across the organization.
• Managed ERP systems including E-clinic / Practo HIS and Focus ERP.
• Led integration of Focus ERP with Practo HIS (Hospital Information System) to streamline data flow and improve operational efficiency.
• Managed and implemented Call Center systems.
• Developed IT strategies supporting company expansion; ensured system availability, performance, and security.
• Managed IT operations, vendor relationships, and departmental budgets.

IT Specialist - Al Rawabit International - Riyadh, Saudi Arabia

(2014-10 - 2015-11)

• Installed and configured networks, servers, and enterprise systems.
• Managed SAP ERP systems, databases, and user access controls.
• Provided technical support and maintained information security standards.
• Generated technical reports and system documentation.

Bachelor of Applied Science - Computer & Information Sciences - Omdurman Islamic University (2008 - 2012)