Senior IT Project Manager - Aathar Holding Company - Jeddah, Saudi Arabia
(2022-04)
- Lead enterprise-wide IT projects and digital transformation initiatives across 13 companies in KSA and globally.
- Managed full-cycle implementation and customization of the Zoho ERP ecosystem: Finance, HR, CRM, Projects, Creator, Desk, Recruit, Performance, Analytics, IT Management, Mail, and Knowledge Library.
- Served concurrently as Project Manager, Business Analyst, and System Developer.
- Designed and delivered financial automation integrations with Zoho People Forms and integrated Zoho Books with the Zakat System.
- Improved workflows, automation, reporting, and operational efficiency across all business units.
- Coordinated between senior management, third-party vendors, and department heads to ensure successful project delivery.
IT Manager - Dallat Najd Trading Company - Riyadh, Saudi Arabia
(2021-01 - 2021-12)
- Led IT infrastructure projects including deployment of new enterprise systems.
- Managed network, hardware, software, and cybersecurity operations.
- Defined IT strategy, architecture, and internal processes to improve performance and cost efficiency.
- Gathered business requirements and delivered targeted technical solutions.
- Managed Zoho ERP systems and implemented a full Call Center solution.
- Evaluated vendors and oversaw software and hardware procurement.
IT Manager - Arood International Investment Company - Riyadh, Saudi Arabia
(2019-01 - 2020-12)
- Managed ERP systems, servers, firewalls, and network infrastructure.
- Administered Avaya communication systems and unified communications.
- Led in-house software development initiatives and company website management.
- Planned and executed IT projects aligned with business growth strategy.
- Enhanced cybersecurity posture, system reliability, and overall IT operations.
IT Manager - Global Akfa Investment Company - Riyadh, Saudi Arabia
(2015-11 - 2019-03)
- Directed major IT projects and infrastructure upgrades across the organization.
- Managed ERP systems including E-clinic / Practo HIS and Focus ERP.
- Led integration of Focus ERP with Practo HIS (Hospital Information System) to streamline data flow and improve operational efficiency.
- Managed and implemented Call Center systems.
- Developed IT strategies supporting company expansion; ensured system availability, performance, and security.
- Managed IT operations, vendor relationships, and departmental budgets.
IT Specialist - Al Rawabit International - Riyadh, Saudi Arabia
(2014-10 - 2015-11)
- Installed and configured networks, servers, and enterprise systems.
- Managed SAP ERP systems, databases, and user access controls.
- Provided technical support and maintained information security standards.
- Generated technical reports and system documentation.
