Shawqi Bashir

To utilize my skills and experience in delivering exceptional guest experiences, enhancing the reputation of the hotel or tourist destination, and contributing to the growth and success of the hospitality and tourism sector.

Waiter - Centro Salama Jeddah By Rotana - Jeddah, Saudi Arabia

(2022-01)

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue

Bar Attend - Data Entry - Future University

(2019 - 2022)

Gather daily sales and inventory information from the bar's sales system and inventory logs. Accurately input this data into the designated database or spreadsheet. Cross-check entries for accuracy and consistency with physical records.

Waiter - Assaha Lebanese Traditional Village - Khartoum, Sudan

(2016-01 - 2019-01)

• Welcome customers, present menus, and take drink orders
• Accurately record food and beverage orders and relay them to the kitchen
• Deliver orders promptly and ensure customer satisfaction

Diploma - Business Administration - Sudan university (2018-01 - 2018-01)