Taliah Abaddi

Dedicated and proactive Health Science graduate and Pharmacy student with over three years of proven experience in medical marketing and clinic-based call center operations. Highly skilled in patient engagement, appointment scheduling, and persuasive communication. Committed to professional development and eager to leverage strong bilingual communication skills to contribute to the success of a high-performing healthcare team.

Call Center Agent at Dima Clinic (2023-01 – 2024-12)

• Managed high-volume patient inquiries and appointment scheduling with a focus on patient satisfaction.
• Utilized persuasive communication techniques to increase appointment conversion rates.
• Maintained accurate patient records and addressed concerns promptly and professionally.

Medical Marketing Specialist at Clinics within the Kingdom (2020-01 – 2023-12)

• Developed and executed marketing initiatives to increase visibility and patient traffic for various clinics.
• Identified target audiences and tailored communication strategies to drive engagement.
• Collaborated with medical teams to promote clinic services effectively.

Bachelor of Health Science in Health Science – University of the People (UoPeople) (2026-12)

Pharmacy Studies in Pharmacy – Antioch University

General Secondary School Certificate (2018-01 – 2021-12)