Theodore Etrue Ellis

Senior Buildings and Facilities Management Executive with 20+ years' international experience delivering operational excellence across mega government projects, high-value commercial real estates, investment banking hubs, live broadcasting, and mission-critical environments and corporate headquarters in the UK and Middle East. Proven track record of improving building performance, optimising multi-million OPEX/CAPEX budgets, and leading multidisciplinary engineering teams across complex, high value estates. A collaborative leader who aligns directly with corporate clients, public regulators, and senior executives to deliver safe, resilient, efficient, and top-tier facilities services under rigorous FIDIC contract administration and ISO 41001 / 55001 / 31000 frameworks.

AMC Services Manager at BITS Arabia (2026-01 – 2026-05)

6-Months Mobilization Contract

• Established and documented standardized operational frameworks for regional PM teams to optimize nationwide Annual Maintenance Contract (AMC) service delivery.
• Designed comprehensive KPI and Service Level Agreement (SLA) matrices for the incoming teams to seamlessly audit MEP, HVAC, ELV, BMS and Data Center systems installations and networks.
• Asset Lifecycle Strategy: Re-engineered asset tracking workflows, embedding data-driven analytics into the CAFM platform to safeguard equipment lifecycles and business continuity.
• Cost Optimization: Formulated practical budgeting guidelines and synced mobilisation workflows with procurement and finance departments to reduce ongoing vendor OPEX.
• Procedural Handover: Acted as the primary operational liaison between corporate executive, clients and technical leads to execute a smooth, fully documented transition to permanent staff.

Facilities Manager at MBC Group (2023-06 – 2025-12)

Al Arabiya & Al Hadath Media Network

• Directed 24/7 mission-critical operations and oversight of Hard and Soft FM services across two high-profile, live-broadcasting headquarters, securing seamless business continuity by managing complex infrastructure assets including Data Centres, Chillers, automated HVAC systems, synchronized UPS backups, generators, ELV primary distribution switchgear and Fire Protection systems.
• Controlled commercial budgetary (OPEX) with an annual operational budget exceeding SAR 20M, applied rigorous financial controls aligned with ISO 41001 asset lifecycle optimization to manage building fabric maintenance, specialized broadcast-studio cleaning programs, technical machinery upkeep, and forward-planned procurement.
• Aligned CAFM Strategy by re-engineering reactive and Planned Preventative Maintenance (PPM) workflows within the CAFM system under an ISO 41001:2018 framework, stabilised technical assets and minimised single-point-of-failure risks to consistently deliver a 99%+ operational uptime rate.
• Formulated, negotiated, and administered comprehensive Hard and Soft FM vendor contracts using modified FIDIC contract management standards (White/Yellow Books) to enforce statutory SLA/KPI compliance and dispute resolution.
• Chaired executive-level stakeholder meetings with occupiers, consultants, and contractors to resolve complex operational or commercial issues, drive sustainable programs and maintain service delivery.

Consultant - Project Manager at Toyota GB PLC (2016-01 – 2023-03)

Toyota Mirai Account

• Spearheaded the UK market entry and commercial deployment of the groundbreaking, 2015 hydrogen fuel-cell powered Toyota Mirai. This was achieved by launching targeted digital commercial campaigns and building cross-industry partnerships to position the vehicles as an innovative corporate fleet solution.
• Orchestrated high-profile operational trials and commercial transport frameworks in close collaboration with Shell UK, Green Tomato Cars, Transport for London (TfL), and Toyota GB. This collaborative partnership built a sustainable urban mobility network while aligning multi-agency fleet operations with London's strict emission standards.
• Handled total facility operational readiness and stakeholder coordination to set up regional vehicle maintenance, fueling infrastructure access points, and administrative offices. This ensured all specialized service sites complied with municipal transport frameworks and internal ISO standards.
• Chaired regular alignment meetings with corporate clients, public transport officials, and maintenance suppliers to track operational service level agreements (SLAs). These sessions resolved contract variations and logistical issues while maintaining excellent corporate service standards.
• Monitored project milestones, operational risk indicators, and asset performance metrics to safeguard business continuity for corporate end-users. This data provided senior executives with total visibility over project costs, user adoption rates, and emerging growth opportunities.

Director - FM & Business Development at Antioch Solutions Ltd (2011-10 – 2015-12)

• Founded and directed a Facilities Management advisory venture specializing in corporate market entry, operational readiness, and long-term facility growth strategies. This involved designing scalable operational frameworks and technical service proposals to ensure compliant business launches for new business start-ups.
• Formulated commercial service proposals and procurement structures while building resilient supplier networks. These networks established highly efficient, scalable, and compliant operational pipelines for diverse client portfolios.
• Advised corporate clients on international contract structures, supply chain governance, and rigid KPI/SLA metrics. This strategic oversight strengthened service delivery, mitigated operational risks, and enhanced market positioning.
• Led multidisciplinary contractor and engineering teams through complex mobilization and operational transition phases. This coordination aligned stakeholder requirements with technical regulations to resolve issues during critical launch windows.
• Drove business development by pairing client commercial requirements with targeted, cost-effective facilities management solutions. This strategic positioning aligned technical operations directly with business growth plans.

Production Manager at Williams Lea - UBS & Credit Suisse (2001-01 – 2010-08)

Document Management Operations & FM

• Directed around-the-clock facilities and secure Document Management Centre operations for tier-one investment banks, implementing rigid physical security and strict data confidentiality protocols.
• Supervised 24/7 building services across alternating shifts, commanding a workforce of over 50 personnel, specialised contractors covering MEP maintenance, fabric repairs, and deep-cleaning teams.
• Orchestrated comprehensive shift rotations and structured operational handovers, eliminating service gaps to maintain constant corporate infrastructure availability during extended trading periods.
• Managed service partners and engineering vendors against stringent SLA/KPI frameworks, auditing contract delivery, controlling procurement lines, and executing corrective actions.
• Monitored workplace hazards, physical plant defects, and capacity thresholds, initiating immediate risk mitigations to fortify corporate business continuity plans.
• Chaired coordination meetings between corporate banking executives, external contractors, and facility consultants to quickly resolve operational conflicts and align support services with high-stakes financial demands.

Facilities Management Coordinator at PR Newslink (1994-03 – 2000-12)

• Coordinated day-to-day Hard and Soft services across the corporate estate, maintaining physical asset registers and overseeing Scheduled Preventative Maintenance (PPM) to protect plant reliability and building integrity.
• Monitored external service contractors against strict performance standards, evaluating work quality, managing building-related defects, and mitigating operational risks to ensure uninterrupted business operations.
• Supervised on-site contractors to enforce strict Health, Safety, and Environment (HSE) standards, administering hot work permits, tracking incident records, and coordinating rapid corrective actions for building defects.
• Commanded core workplace facilities operations, managing building procurement, mailroom logistics, national mail and packages distribution networks, office supplies to maintain a safe and efficient work environment.

BSc in Information Systems and Management – Birkbeck, University of London

City & Guilds in IT Systems & Networking – Westminster & Kingsway College