Touqa El Rawy

Available to relocate to Jeddah within one month.

Senior Admin Officer - University President's Office at Zewail City for Science and Technology (2022-03 – Present)

• Manage the President's calendar, appointments, meetings, and travel arrangements.
• Draft, review, and format official correspondence, reports, presentations, and internal communications.
• Attend University Council meetings, prepare minutes, document decisions, and follow up on action items.
• Liaise with deans, directors, government entities, and external partners on behalf of the President.
• Handle student inquiries and issues by identifying the appropriate department or authority to resolve them and ensuring proper follow-up.
• Monitor incoming requests/emails and prioritize issues requiring the President's attention.
• Organize events, visits, conferences, and high-level engagements.
• Track office needs and handle procurement tasks, including payment requests, purchase requests.
• Maintain and update records related to grants, expenditures, and the filing system.
• Manage daily administrative operations for funded projects and research grants, ensuring adherence to project timelines and deliverables.

Administrative Assistant at Espranza for Scientific Instruments (2020-08 – 2022-03)

• Provide comprehensive organizational and communication support to managers and employees.
• Draft, review, and distribute correspondence, memos, letters, faxes, invoices, and forms.
• Manage the CEO's personal scheduling, including agendas, emails, calls, and client coordination.
• Oversee calendar management for the Head of Department, ensuring timely scheduling and reminders.
• Assist in processing invoices, purchase orders (POs), and expense tracking.
• Organize office layout and procurement of stationery and equipment.
• Ensure a well-maintained office environment, coordinating necessary repairs as needed.
• Maintain records, documents, filing systems, and digital archives for easy accessibility.
• Handle incoming calls and direct communications efficiently.
• Support recruitment-related administrative tasks, ensuring smooth onboarding and hiring processes.

Personal Assistant to CEO at Ideal Waves (2019-08 – 2020-05)

• Manage the CEO's scheduling, including agendas, emails, calls, travel arrangements, and client coordination.
• Handle confidential correspondence and communications directed to senior management.
• Provide comprehensive administrative support, including document preparation, dictation, spreadsheet management, faxing, and maintaining filing systems.
• Facilitate effective communication between employees and management, ensuring smooth internal collaboration.
• Oversee the company's social media presence on platforms such as Facebook, Instagram, and LinkedIn.
• Assist in new hire orientation and onboarding, ensuring seamless integration into the organization.

Administrative Assistant at UGE (2018-09 – 2019-07)

• Oversee the CEO's daily schedule, managing meetings, emails, calls, and client interactions.
• Provide administrative support, including document drafting, data entry, spreadsheet creation, and records management.
• Plan and coordinate team meetings and company events, both on-site and off-site.
• Act as a liaison between employees and management, ensuring seamless internal communication.
• Supervise office organization, including workspace planning and procurement of supplies.
• Oversee facility maintenance, arranging necessary repairs and upkeep.
• Manage and update the company's social media platforms, including Facebook, Instagram, LinkedIn, and the official website.
• Support financial administration, handling invoice processing, purchase orders (POs), and expense management.

Bachelor's Degree in Tourism Guidance – Ain Shams University (2014 – 2018)