Fredrik Hedén
PLM Project Manager / IT PMO Consultant | Project & Transformation Leader Bridging Business, Engineering and IT
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Digital Lead with over 15 years of experience leading global technology organizations through transformation, with a focus on innovative ways of working and cutting-edge technology. Proven ability to translate regulatory requirements into scalable and future-proof product and delivery models. Strong track record of improving predictability, reducing lead times, and driving high performance in complex, cross-functional environments, while advancing digital development and continuous improvement.
Erfarenhet
Program Manager - Hitachi Energy
(2025-04)
- Owned the support program for a global organization of ~500 employees.
- Led cross-functional teams during escalations and drove all issues to resolution within agreed timelines.
- Formally appointed Single Point of Contact (SPOC) for rapid handling of business-critical incidents.
- Standardize support processes and develop AI agents for efficient backlog coordination.
- Drove transition from SAFe to GI MACH model with full operational transformation in less than 12 months.
- Member of IVRS management team, responsible for transformation and execution of strategic decisions.
Product Owner - Hitachi Energy
(2023-08 - 2025-04)
- Led an ART of approximately 60 engineers (7 distributed teams) within the MACH R&D organization.
- Coordinated teams across FPGA, CPU, hardware, software, and LCM to ensure stable delivery.
- Structured communication between R&D and customers, consistently achieving 80-100% PI objectives.
- Established logical competency teams that improved problem-solving efficiency.
- Trained and coached teams in agile practices, strengthening overall performance.
- Promoted to senior level based on delivery performance, technical understanding, and leadership.
Product Owner - KPMG
(2020-12 - 2023-08)
- Led workstream for risk management system implementation in a Nordic rollout (consultant via Midgate).
- Coordinated activities across 4 countries, ensuring all deliveries met timelines.
- Established product ownership for a business-critical system portfolio for about ~25 systems.
- Secured regulatory compliance by standardizing integrations, reducing deviations by ~30%.
- Coached agile product teams and drove platform transformation during SAFe adoption.
- Led change initiatives and trained the organization in system changes, increasing efficiency.
Business Developer - Fibra
(2018-08 - 2020-12)
- Key role in national strategic smart service initiatives with 10 leading energy companies.
- Established 5-6 IoT-based and digital service offerings that created new revenue streams.
- Designed and commercialized fiber offerings using new technology and business models.
- Secured strategic supplier partnerships for home security, fire alarms, and EV charging solutions.
- Expanded the service portfolio and improved satisfaction among enterprise clients and housing associations.
Project Manager - Bombardier
(2018-04 - 2018-08)
- Acted as Scrum Master in an international project (Aventra) at Bombardier (consultant via HiQ).
- Coordinated 10 global teams through Scrum of Scrums (SoS).
- Delivered high-quality cross-functional results in international settings meeting all objectives.
- Owned and developed Configuration Management, improving control, traceability, and quality.
Project Manager - KPMG
(2015-08 - 2018-04)
- Led digitalization initiatives within approval and audit processes (consultant via LevelKey).
- Delivered a national time reporting system, reducing manual work by ~70%.
- Drove development and optimization of an application for centralized approvals, reducing process lead times.
- Led system implementation, onboarding, and training of approximately 1,700 employees.
- Delivered all projects on time and within budget.
Project Manager/Team Manager - Tietoevry
(2012-01 - 2015-08)
- Line manager for approximately 20 employees with top employee satisfaction scores.
- Established a Västerås office, contributing to regional expansion in Mälardalen.
- Built profitable business through sales of management- and system development services.
- Introduced a team-based delivery model, increasing resource utilization to ~90%.
- Led several IT system projects for large enterprise customers.
- Member of IVRS management team, responsible for strategic decisions and company development.
Project Manager/Team Manager - Midgate
(2000-11 - 2012-01)
- Founded IT consulting company awarded "Company of the Year" by Västerås Science Park.
- Led operations with approximately 10 employees, with full staff and budget responsibility.
- Delivered ongoing training programs for over 300 participants with high evaluation scores.
- Acted as advisor to client management teams on prioritization and execution of training.
- Packaged and delivered strategic IT training programs that increased competitiveness and customer value.
Project Manager - WM-data
(1999-06 - 2000-10)
- Delivered reskilling programs for ABB and enterprise clients, 90% transitioning from industry to IT.
- Trained over 200 people in Microsoft BackOffice, with high employment rates after training completion.
Utbildning
UGL, Understanding Group Leadership - Gällöfsta Ledarskap (2026)
Agile Practitioner - ProAgile (2024)
Product Owner/Product Manager - Scaled Agile (2022)
Leading SAFe - Agile Extreme (2021)
Professional Scrum Master I - Addskills (2017)
Operational Leadership within IT - Addskills (2013)
PC/Network Technology - SWIT (1998-07 - 1998-12)
Mechatronics - Mälardalens Högskola (1997-08 - 1998-06)
4-year technical program - Välkommaskolan (1988-08 - 1991-06)
