Elby Varghese

Experienced PLM Consultant with strong Business Analysis and stakeholder engagement expertise with 10 years in global IT consulting and Product Lifecycle Management implementations. Skilled in Windchill PDMLink & ProjectLink, system configuration, customization, and integration. Expert in requirements gathering, solution design, user acceptance testing, and end-user training, with a proven ability to leverage past lessons to inform future decision-making.

Supportive and reliable team player, adept at facilitating collaboration between business stakeholders and technical teams. Passionate about driving PLM transformation, optimizing processes, and improving user adoption across the product lifecycle.

Tata Consultancy Services (Client: IKEA) | Sweden PLM Consultant | Business Analyst (PLM & Engineering Systems) 12/2021 – Present | India, Sweden

• Strong experience in requirements gathering, business case development, and solution design for complex business processes.
•  Conducted functional, regression, user acceptance, integration, and performance testing to meet client needs. 
• Expertise in Windchill PLM, including change management, workflows, lifecycles, documents, parts, and downstream system integrations.
•  Collaborated with Windchill upgrade initiatives, validating system behavior along with business users ensuring seamless implementation. 
• Provided end-user training and support, improving adoption and reducing operational issues. Conducted pre-project assessments, translating business requirements into functional specifications, user stories, workflow/ process diagrams, and business cases. 
• Analyzed current processes to identify inefficiencies and recommended business solutions and system enhancements that improved efficiency and outcomes. 
• Collaborated with business and technical teams to achieve consensus on solutions, ensuring successful delivery of new systems and process improvements. 
• Proficient in JIRA for requirements tracking, backlog management, and issue resolution. 
• Experienced in Agile ways of working, including SAFe Scrum.
•  Skilled at collaborating in cross-functional Agile teams to deliver incremental value and ensure alignment with business objectives.
• Led hands-on development of Windchill PDMLink and ProjectLink customizations to support part, document, and change management. 
• Designed and implemented custom actions, form processors, validators, listeners, and UI extensions.
• Successfully executed PLM system upgrades and enhancements with zero-to-minimal business disruption, ensuring system reliability and continuity. 
• Customized and optimized workflows, lifecycles, object types (WTPart, WTDocument, EPMDocument), soft attributes, and OIRs to meet complex business requirements. 
• Partnered with business analysts, product managers, and crossfunctional teams to translate requirements into technical solutions, delivering functionality that supported strategic business objectives. 
• Provided proactive technical support, resolving PLM system issues, optimizing performance, and implementing enhancements that reduced downtime and increased user satisfaction. 
• Contributed to continuous improvement initiatives by identifying opportunities for automation, standardization, and optimization within PLM workflows.

Certified SAFe Scrum Master (6.0)

PTC Windchill Fundamentals Overview, Change Management, eBOM, BOM Restructuring