Winnoc Potters

Versatile and multilingual international export sales professional with deep technical expertise in ERP systems administration and a strong foundation in mechanical engineering and operations management. Documented experience in developing B2B distributor networks, managing complex cross-border supply chains, and driving value-based technical sales across the European market. Native speaker in Dutch and English with professional working proficiency in German and French, providing immediate authority in international B2B environments.

Technical Key Account Manager – Europe at WALLMEK i Kungälv AB (2023-04 – Present)

• Managed the full international sales cycle and distributor agreement negotiations for specialized hydraulic tools across the European market.
• Drove proactive market development and delivered customized technical presentations matching tool solutions to customer production goals.

Production Supervisor at ELANDERS (2021-10 – 2023-04)

• Led production teams of 10 to 40 people during peak seasons.
• Ensured operational workflows, resource management, and quality standards were maintained under strict deadlines.

Temporary Production Staff at RANDSTAD INTERIM (2020-11 – 2021-04)

Executed technical production and assembly tasks prior to relocating to Sweden in May.

Technical Operations Manager at WASTIC BVBA (2020-04 – 2020-10)

Managed production planning and operational workflows. Operations concluded due to changes in regulatory permits and zoning requirements.

Technical Operations Manager at VAN AELST STONE PRODUCTS BVBA (2018-03 – 2019-05)

Managed daily operations ranging from customer meetings and custom production planning to delivery logistics. Ensured production met deadlines and maintained seamless communication channels.

Product Manager at TECHNODIAMANT BELGIE BVBA (2014-01 – 2017-12)

• Evaluated production methods, drafted manuals for custom manufacturing, and performed service on Bettonville lasers.
• Implemented the OPERA ERP system for enhanced production data efficiency.

Business Owner / Lead Mechanic at MEDUSA MOTORSPORTS (2011-01 – 2014-12)

Operated an independent workshop focusing on car tuning, engine modifications, and qualified automotive maintenance (brakes, clutches, timing belts).

ERP Application Specialist & Systems Administrator at BILLBOARD TECHNOLOGY INTERNATIONAL NV (2007-01 – 2014-12)

• Analyzed business processes, implemented the Ridder R8 ERP system, and managed BI reporting via Crystal Reports.
• Operated IT infrastructure in Windows Server and VMware environments.

ERP Application Specialist & IT Systems Administrator at FORESCO PACKAGING NV (2001-01 – 2007-12)

• Advanced from office duties to self-taught ownership of the IT infrastructure.
• Led business analysis and the implementation of GLOVIA ERP across five different sites, alongside deploying Cognos for Business Intelligence.

Sales Associate at GAMMA (1999-01 – 2001-12)

Handled customer service and sales within the electronics department.

Sales Associate at KEY MUSIC NV (1998-01 – 1999-12)

Handled retail and specialized sales in the guitar department.

Business Management Evening Courses in Business Management – HORITO (2010-01)

Enterprise Resource Planning (ERP) & Business Intelligence (BI) in Enterprise Resource Planning – Self-Taught

Certified Automotive Mechanic in Automotive Mechanics – Central Examination Commission Belgium (2008-01)

Music Degree in Music – Jazz Studio Antwerp (1997-01)

High School Diploma in Science – Sports (1993-01)