Zakaria Mohamed

Customer-focused professional with more than seven years of experience in customer service, communication and conflict resolution. Fast learner seeking a long-term Customer Support position in Málaga.

Security Officer at CSG Security (2019-01 – Present)

• Delivered professional customer service.
• Assisted customers and visitors.
• Managed conflicts calmly and professionally.

Train & Bus Inspector | Customer Service

• Delivered professional customer service to hundreds of passengers daily.
• Assisted customers with tickets and travel information.
• Resolved complaints with empathy and professionalism.
• Worked closely with customer support to resolve customer issues.

Upper Secondary School (Gymnasium) in Social Science Programme