Escalation - 102+ job offers

*Role Description** The *Support Escalation Specialist** is responsible for handling and resolving complex customer support issues that cannot be resolved by frontline support teams. This role serves as the escalation point for critical or high-priority issues, working to troubleshoot, resolve, and

*Role Description** This role is responsible for managing and resolving escalated customer support issues, ensuring timely and effective solutions while maintaining high levels of customer satisfaction. The Support Escalation professional acts as the point of contact for complex problems, coordinate

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their liv

Role Description This role is responsible for managing and resolving escalated customer support issues, ensuring timely and effective solutions while maintaining high levels of customer satisfaction. The Support Escalation professional acts as the point of contact for complex problems, coordinates w

Our client is a leading Multinational Social Media company. *Job Responsibilities:** **Sensitive Inquiry Management:** Act as the first point of contact for sensitive user requests related to data privacy (e.g., GDPR, CCPA), account security, and other compliance matters. **Legal & Compliance Co

This is a contract role ending on the 31 Dec 2026. We are seeking a customer-focused and analytically driven professional to support high-value (VVIP) partners through complex operational and technical issues via tickets and written support. You will investigate and resolve nuanced issues, coordinat

Key Responsibilities Day-to-Day Support: Act as the primary operational support for Discover ASR website and mobile apps. Troubleshooting: Investigate and resolve user-reported issues. Triage and escalate complex technical bugs to the core engineering team. Monitoring & Incidents: Monitor system hea

Role Description A *Support Escalation Specialist** is responsible for managing and resolving complex customer issues that have been escalated from frontline support teams. This role focuses on ensuring timely resolution of critical problems, maintaining customer satisfaction, and coordinating with

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can gr

Proofpoint

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop thr

📄 Job Description: Support Escalation Specialist (Part-Time / Full-Time / On-site) 📍 Location: Singapore 🏢 Company: Care Setu About the Role Care Setu is seeking a proactive and solution-focused Support Escalation Specialist to manage complex customer or technical issues that require advanced tro

Cohesity

Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of

Role Description A *Support Escalation Specialist** is responsible for handling complex or high-priority customer issues that cannot be resolved through standard support channels. This role ensures timely resolution, maintains customer satisfaction, and acts as a bridge between support teams and tec

📄 *Job Description: Support Escalation Specialist** (Part-Time / Full-Time / On-site)* *📍 Location:** Singapore 🏢 *Company:** Care Setu *About the Role** *Care Setu is seeking a proactive and solution-focused Support Escalation Specialist** to manage complex customer or technical issues that requ

SALT Talent is looking for an Escalation Specialist inSingapore for a Social Media client for 12 months & renewable contractrole. In this role you will beexpected to respond to real-time crises, identify and evaluate emerging risks,conduct risk-related investigations and assess what we could be doin

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards