Alpendi Unsaga

I am a graduate with a Bachelor of Business with Honours in Tourism Management, earning a First Class degree with a CGPA of 3.74. I am now seeking to apply my academic knowledge and dedication to contribute to the success of for you company. With a strong academic foundation and a commitment to excellence, I am eager to take on new challenges and support the company's operations with entauhism and professionalism.

Housekeeping - UEMS Pte Ltd, Sengkang General Hospital - Singapore

(2025-07)

• Assigned to ward housekeeping, ensuring wards are kept clean, hygienic, and well-organized in accordance with hospital standards specially inside wards.
• Followed infection control procedures and proper use of cleaning chemicals and equipment to maintain patient safety - UVC cleaning.
• Performed daily cleaning and sanitization of patient rooms, beds, toilets, corridors, and common areas.

Housekeeping, Front Office and Dive Station - Borneo Divers Mabul Resort - Semporna

(2024-07 - 2024-10)

• Housekeeping: Maintained room cleanliness and sanitation in line with resort policies, ensuring a comfortable and hygienic environment guests.
• Front Office: Managed guest check-ins and check-outs, assisted with guest inquiries, and provided a seamless, welcoming experience, ensuring high standards of customer satisfaction.
• Dive Station: Supported dive operations by assisting guests with equipment preparation, and providing logistical support, enhancing the overall dive experience.

Services and Kitchen Crew - Happy Cheese Smile Malaysia Restaurant - Kota Kinabalu

(2023-02 - 2024-06)

• Specialized in serving Korean tourists, enhancing their dining experience with tailored customer service.
• Handled dual roles in service and kitchen, demonstrating versatility and efficient multitasking in a fast-paced environment.

Waiter - Ibis Style Hotel - Kota Kinabalu

(2022-12 - 2023-02)

• Provided exceptional service to up to 1,000 guest, ensuring satisfaction and efficiency in a high-volume setting.
• Adapted quickly to diverse guest needs, contributing to the hotel's reputation for hospitality and service excellence.

Cooker - ChickNjoy Restaurant - Sandakan

(2019-01 - 2019-03)

• Spearheaded the development of propriety menu items, leverging culinary expertise to enhance the restaurant's offerings.
• Facilitated food testing sessions, engaging customers to sample and provide feedback on new dishes, contributing to the restaurant's innovation and growth.

Bachelor of Business with Honours - Tourism Management - Universiti Malaysia Sabah (2021-10 - 2024-11)

Exchange Student - ASEAN International Mobility Student (AIMS) - Dongguk University Wise Campus, Gyeongju (2022-08 - 2022-12)

Sijil Tinggi Persekolahan Malaysia - Business, Economics, Accounting - Kolej Tingkatan Enam Datuk Pengiran Galpam (2019-04 - 2021-04)

Sijil Pelajaran Malaysia - Economics & Accounting - Sekolah Menengah Kebangsaan Datuk Pengiran Galpam (2014-01 - 2018-12)