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Hello, I am Andrea, a Year 3 BSc Honours Business Management with Communications students at the University of Birmingham (Singapore). I am highly proficient in building lasting relationships with key decision-makers, customers and team members to further company goals. I am always ready to leverage my training and experience to take on new challenges.

Food & Beverage Associate at The Summer Acai (2025-01 – 2025-06)

• Served customers efficiently in a high-volume environment, ensuring accurate order fulfilment and positive dining experiences.
• Prepared food and beverages while complying with strict food hygiene and safety standards.
• Processed payments and managed POS systems during peak operating hours.
• Supported team operations through cleaning, restocking, and station setup.

Sports Retail Centre Assistant at Ace club tennis (2025-08 – 2025-12)

• Provided personalised retail service that improved customer satisfaction and supported repeat patronage.
• Managed end-to-end sales processes, including payments, bookings, and product recommendations.
• Ensured efficient inventory management through stock replenishment and merchandising standards.
• Coordinated front-desk operations including member registration and court allocation.
• Maintained high standards of store presentation and operational efficiency in a fast-paced environment.

Financial Advisory Intern at Planners Inc (2025-05 – 2025-07)

• Supported financial consultants with client research, financial planning documentation, and presentation materials.
• Assisted in organising client meetings and onboarding processes.
• Learned needs-based financial advisory processes and compliance standards.
• Provided administrative support including data collation and report preparation.

Learning & Development Intern at Deloitte (2023-08 – 2024-02)

• Coordinated learning programmes, workshops, and onboarding events involving cross-functional corporate teams.
• Developed internal communication materials, training decks, and digital resources.
• Managed participant tracking through LMS platforms and supported post-event evaluation reporting.
• Collaborated with senior stakeholders while maintaining strong attention to organisation, detail, and timelines.

Production Crew Member at Misty daydream (2021-07 – 2022-03)

• Reviewed production schedules and operated machinery to meet daily output requirements and quality standards.
• Collaborated with cross-functional teams to optimise production workflows and ensure efficient operations.
• Consistently met production targets under tight deadlines in a fast-paced environment.
• Conducted equipment checks and basic maintenance to reduce downtime and ensure workplace safety.
• Performed quality inspections to ensure products met company specifications.

Retail Associate at MUJI Singapore (2020-08 – 2021-02)

• Created a positive customer experience by offering attentive service aligned with MUJI's brand values of simplicity and quality.
• Assisted customers with product selection across lifestyle, home, and apparel categories.
• Operated POS systems and handled cash transactions efficiently during peak hours.
• Maintained floor presentation, replenishment routines, and cleanliness standards.

Bachelor of Science (Honours) in Business Management with Communications (Top - Up) – University of Birmingham

Diploma in Business Management specialised in Human Resource and International Business – Nanyang Polytechnic (2021 – 2023)

O Level – Yishun Town Secondary School (2017 – 2020)

PSLE – Northland Primary School (2011 – 2016)