Ash M

Highly accomplished IT Project Manager with over 10 years of experience leading complex software and cloud projects in the financial industry. Proven ability to spearhead cross-functional teams, implement Agile and DevOps methodologies, and manage budgets up to $5 million, resulting in significant cost reductions and operational efficiencies. Possesses strong servant leadership, stakeholder management, and communication skills, with a passion for fostering team growth and driving innovation.

Eager to leverage expertise to enhance Agility and project delivery at OCBC Bank.

Lead Tech Project Manager (AI/App/Cloud/DevOps) at Lumen Technologies Singapore Pte Ltd (2022-04 – Present)

Spearheaded cross-functional teams to deliver complex software and cloud projects, applying expertise in agile methodologies, risk management, and stakeholder communication.

• Orchestrated projects from inception to completion, consistently delivering high-quality software/cloud solutions and bridging the gap between development teams and business objectives.
• Managed software development lifecycles, ensuring timely delivery and adherence to quality standards, aligning technical goals with business needs.
• Led a team of 10+ cloud engineers and developers in the successful migration of legacy on-premises applications to the AWS cloud, resulting in a 30% reduction in infrastructure costs.
• Administered project budgets ranging from $1 million to $5 million, ensuring efficient resource allocation and cost control.
• Instituted Agile methodologies and DevOps practices to streamline project delivery and enhance team productivity.
• Architected and re-architected Microsoft SQL to PaaS Database migrations in AWS (RDS) and Azure Database.
• Provisioned cloud networking architectures in DEV/QA/PROD environments, utilizing Virtual Networks, VPN, Express Route/Direct Connect, Network Security Groups, and Load Balancers.
• Managed Microservices using EKS/Docker for reproducible development environments and scaled them with Amazon EC2 Container Service (ECS).
• Implemented CI/CD, automation, infrastructure as code, configuration management, monitoring, and tools development for customer's enterprise software and systems.
• Authored CloudFormation Templates (CFT) in JSON and YAML format to build AWS services following the Infrastructure as Code paradigm.

Head of IT (Cloud/DevOps/Apps) at Funds Partnership Asia Pte Ltd (2019-06 – 2022-03)

Collaborated with sales teams to architect tailored cloud solutions, resulting in a 15% increase in new business contracts.

• Guided a team of cloud architects in the successful execution of complex cloud migration projects, including lift-and-shift and cloud-native transformations.
• Engineered scalable and cost-effective cloud solutions for enterprise clients, achieving a 25% increase in operational efficiency and a 20% reduction in infrastructure costs.
• Established best practices for cloud security, compliance, and governance, ensuring clients met regulatory requirements and maintained data integrity.
• Oversaw project budgets from $500,000 to $1 million, meticulously tracking expenses and resource allocation to ensure projects remained within scope.
• Executed data migration from NoSQL Cassandra database to AWS DynamoDB utilizing AWS Schema Conversion Tool and Database Migration Service.
• Automated cloud deployments using Chef, Python, and AWS CloudFormation Templates.

IT Lead Engineer – APAC at Pedia Pte Ltd (2017-02 – 2019-04)

Cultivated and maintained technical trusted advisor relationships across all organizational levels.

• Performed design and code reviews, including code sampling, design evaluations, code profiling, and memory utilization assessments.
• Developed business continuity/disaster recovery plans, documented runbooks, and identified optimal cloud architecture solutions.
• Leveraged Terraform for infrastructure management through terminal sessions and executed scripts to create alarms and notifications for EC2 instances using AWS CloudWatch.
• Established a new CI pipeline, tested, and deployed automation using Docker, Jenkins, and Ansible.
• Integrated SonarQube into the CI pipeline to analyze code quality and aggregate code coverage reports.
• Designed, deployed, managed, and operated scalable, highly available, and fault-tolerant systems on AWS.
• Implemented a containerization strategy using tools such as Docker and Kubernetes.

ITeS Service Delivery at A2Z Source Tech Pvt. Ltd (2010-12 – 2016-06)

Monitored and managed migration activities and associated checklists.

• Ensured scheduled activities were completed on time through coordination with all internal and external teams.
• Reported on daily, weekly, and monthly project progress, and enforced Project Management Best Practices.
• Conducted proactive monitoring, identified risks, and executed mitigation planning.

Senior IT Executive, Manager at Global Network Operation Centre, Mphasis Ltd (2006-11 – 2010-09)

Reviewed production problems, identified resolutions, and managed Incident, Problem, and Change Management processes.

• Coordinated monitoring efforts with the NOC team and contributed to process development.

PG Program in Design Thinking and Innovation for Business – NUS | Business School Singapore

MBA in Marketing and HR dual specialization – Rabindranath Tagore University

Bachelor of Business Administration in Marketing Management – Institution of Skill Development & Certification