Aye Mya Moe

I have experience customer service and Housekeeping - Room Attendant in the Hospitality field, with a passion for providing guest service along as highest standards.

Housekeeping - Room Attendant at Doubletree By Hilton Hotel - Dubai (2025-01 – Present)

Housekeeping - Room Attendant at Doubletree By Hilton Hotel - Dubai

• Cleans and sanitizes guest rooms
• Vacuuming the floor and carpet
• Makes beds and changes linens
• Cleans and sanitizes bathrooms, shower room, toilets sinks
• Replenishes supplies and towels
• Empties trash and dustbin
• Dusting wall and furniture

Guest Service Agent (Room Attendant) at Marina Bay Sands Hotel - Singapore (2024-01 – 2025-01)

Guest Service Agent (Room Attendant) at Marina Bay Sands Hotel - Singapore

• Cleans and sanitizes hotel and guest rooms
• Vacuums and sweeps floors, carpets, and rugs
• Makes beds and changes linens
• Cleans and sanitizes bathrooms, showers, toilets sinks, and counter tops
• Replenishes toiletries and towels
• Empties trash receptacles
• Dusting wall and furniture
• Resolving the guest complaint and follow up

Customer Service - Team Leader at foodpanda Customer Service Team (2019-01 – 2022-01)

Customer Service - Team Leader at foodpanda Customer Service Team

• Arranging Incoming and Outgoing Calls[SLAAHT and QA]
• Handling Customer complaints and Coaching and feedback to team member's performance and Quality assurance
• Reporting and mailing to head department

Customer Service Representative and Customer care specialist at Myanmar Post & Telecommunication (MPT) (2017-01 – 2019-01)

Customer Service Representative and Customer care specialist at Myanmar Post & Telecommunication (MPT)

• Supporting product services and solving customer complaints
• Following up, ticketing and up selling
• Feedback and reporting

Unknown in Unknown – PYAY University (2015-01 – 2017-01)

High School Diploma in Unknown – High School (2010-01 – 2015-01)