Chern Hoong Thon
Team Lead @ Meta | | Meta Marketing Pro
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About
As a Meta Marketing Pro in TDCX, I have combined experience of business management and development in advance digital marketing techniques to serve my clients. I am driven to solve complex challenges and analyze market insights to predict future possibilities and derive successful results.
Experience
Team Lead
Jan 2023 - Present ·
-Setting team goals and objectives that align with the overall objectives of the company
-Managing the performance of your team members, providing feedback, and coaching them to help them improve their skills and achieve their goals.
-Leading team meetings, ensuring that they are productive and that everyone has the opportunity to share their thoughts and ideas.
-Communicating with stakeholders, including clients, customers,
and other departments within the company
Meta Marketing Pro
Nov 2019 - Dec 2022 ·
-Reach out to advertisers and agencies located in GC via phone,
video conference or email daily, identifying sales opportunities and tailoring the best solution for their business objectives.
-Maintain a long-term relationship with advertisers by providing values in every call. Solving and troubleshooting their advertising problems such as technical, accounts, setup issues etc.
-Upselling Facebook advertising solutions, by familiarise with all
Facebook products, confidently share advertising strategies and best practices to Advertisers.
-Provide important updates from Meta such as new features,
policies change, market trends, training and webinar to Advertisers
Education
Universiti Tunku Abdul Rahman (UTAR)
Bachelor of Communications (Hons), Public Relations
