Chimonya Anesu

A proactive, focused and committed professional, with extensive expertise gained within the leisure-hospitality sector. Seeking to establish myself as a versatile part of the organisation by adding value and growing within the organisation.

Internship/Trainee - Mbano Manor Hotel By Mantis - Victoria Falls, Zimbabwe

(2023-01 - 2023-12)

As a recent graduate in Tourism and Hospitality Management, completed an internship rotating across multiple departments, giving a broad understanding of how hospitality operations work end-to-end. Gained hands-on experience in front office, guest services, housekeeping, and F&B. Supported tasks like guest check-ins, reservation handling, service coordination, and maintaining quality standards.

Exposure strengthened adaptability, communication, and problem-solving skills in fast-paced environments. Skilled in tools such as MS Office and reservation systems, with strong teamwork and customer service abilities.

Waitress/Barista - Courtney Lodge - Victoria Falls, Zimbabwe

(2024-03 - 2024-08)

• Provided excellent wait service to ensure guest satisfaction
• Made menu recommendations, answered questions and shared additional information with restaurant guests
• Upselling and suggestive selling for café products and services
• Preparation and service of beverages (coffees and cocktails)
• Basic stock control
• Monitored and maintained hygiene and cleaning standards

Waitress - Cresta Oasis Hotel - Zimbabwe

(2025-10 - 2026-03)

• Took guest orders and delivered food and beverages
• Seated guests and managed the seating chart
• Responded to guests inquiries and requests in a timely, friendly and efficient manner

Certificate - Tourism and Hospitality Management - Mupfure Industrial College (2023)

Certificate - Food and Preparation - Mupfure Industrial College

Certificate - Housekeeping - Mupfure Industrial College

Certificate - Class 3 Skilled Worker - Zimfep Industrial Training