Chrystal Olisa
Restaurant Manager & First Assistant Manager
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About
Facilities and Technology Department Guest Experience Food Safety head
Experience
First Assistant Manager - MCDONALDS (CANADA) Galeries De Sources - Canada
(2024-02 - 2027-02)
- Facilities and Technology Department
- Guest Experience
- Food Safety head
- Safety and Security head
Restaurant Manager - MCDONALDS (CANADA) Galeries De Sources - Canada
(2018-07 - 2023-12)
- Over all in-charge Total quality Assurance
- Over all in-charge on profitability
Restaurant Manager 1 - Jollibee Calamba Highway (Xtrachiz Food Corp) - Corner Ipil Street, Brgy. Bucal, Calamba City, Laguna
(2007-05-12 - 2017-10-31)
Functions as Product Quality Manager and Food Safety Manager
- Food, Service and Cleanliness (FSC) - Effective implementation of assigned operations support activities related to Production Quality
- Food quality assurance
- Ensures completeness of production checklist
- Floor control and crew team effectiveness
- Pest control system implementation
- Effective implementation of assigned operations support activities related to sales building program
- Assist in institutional selling and client relations as assigned
- Achievement of sales target
- Achievement of Transaction Count and Average Check target
- Full implementation of in-store suggestive selling
- New product support
- Effective implementation of assigned operations support activities related to cost management programs
- Achievement of Cost saving
- Achievement of target dailies
- Achievement of Net Income
- Achievement of allowable Special Food Cost Paper Cost (SFCPC) and Wastages
- Effective implementation of assigned operations support activities related to crew management and development program
- People management assessment
- 100% certification of all production crew
- Implementation of agreed motivational program
- Labor relations
- Effective implementation of assigned operations support activities related to office management, safety and security programs
- Feedback management system implementation
- Daily preparation of game plan
- Sales data transmission
- Daily and Monthly Inventory
- Wastages monitoring
- Novelty inventory
- Documentation of reports and delivery receipt
- Daily ordering
Education
Bachelor of Secondary in Education - Education - Laguna State Polytechnic University (1998-06 - 2002-04)
Secondary Education - Laguna College of Arts and Trade (1994-06 - 1998-03)
Elementary Education - Bubukal Elementary School (1989-06 - 1994-03)
