Dhamotharan Selladurai

Retail operations professional with 2+ years of verified Singapore floor and supervisory experience at Five Star Mini Mart Pte Ltd, backed by an MBA in Human Resource Management and a B.Sc. in Mathematics. Skilled in cash reconciliation, stock and inventory control, POS billing (NETS, PayNow, cash, card), FIFO rotation, loss prevention, and staff/vendor coordination. Additional background in retail accounts and payment handling.

Bilingual in English and Tamil. Dependable, detail-oriented, and ready to take on store-supervisory responsibility from Day 1.

Cashier - Dhakshaya Shopping Mall - Nagapattinam, India

(2025-12)

• Handle POS billing for high-volume daily transactions across cash, UPI, and card payments with full accuracy and zero billing errors.
• Perform daily cash drawer balancing — opening and closing counts submitted to shift supervisor with no discrepancies.
• Assist customers at checkout with product queries, pricing, and ongoing store promotions.
• Support shelf replenishment, FIFO stock rotation, and store cleanliness during non-peak hours.

Retail Supervisor / Cashier - Five Star Mini Mart Pte Ltd - Singapore

(2023-08 - 2025-09)

• Processed 100+ customer transactions daily on POS terminal (cash, NETS, PayNow, credit/debit) — maintained zero billing errors across 2+ years.
• Oversaw shelf restocking across all sections using strict FIFO rotation and led daily morning expiry checks, removing near-expiry stock before opening.
• Coordinated price-tagging and shelf label updates for all promotional and regular price changes, ensuring pricing accuracy storewide.
• Planned and set up promotional displays and end-caps, contributing directly to increased sales of featured and slow-moving items.
• Received and cross-checked incoming stock deliveries against delivery orders, escalating discrepancies to management same-day.
• Monitored the shop floor for loss-prevention compliance and performed end-of-day cash reconciliation with accurate daily sales reporting.
• Coordinated shift coverage across morning, afternoon, and closing shifts, including weekends and public holidays, with no attendance issues.
• Handled customer complaints and service escalations calmly and professionally, resolving issues on the spot where possible.

Accounts Assistant - Sakthivel Dry Fish - Nagapattinam, India

(2022-07 - 2023-05)

• Managed daily cash transfers and processed customer bill payments accurately.
• Maintained day-to-day business accounts and payment records in the system.
• Reconciled accounts and supported record-keeping for business transactions.

MBA - Human Resource Management - Government Arts & Science College (2020 - 2022)

B.Sc. - Mathematics - E.G.S. Pillay Arts & Science College (2016 - 2019)