Patient Service Associate at HMI Institute Of Health Sciences Pte Ltd
Clinical attachment providing patient service and medical support
- Draws blood from patients; collect, label and handle specimens prepares it for laboratory results
- Supporting radiographers in maintaining a safe and efficient imaging environment
- Performed urine culture sample collection, labelling, and coordination with the laboratory for timely processing and results
- Collaborated with a multidisciplinary team of doctors, nurses, pharmacists, and allied health professionals to deliver holistic and patient-centered community care
- Assisted in the medicine dispensary by verifying prescriptions and calculations. Organising medications, and dispensing drugs under pharmacist supervision in accordance with safety protocols
- Supported billing and administrative proceedings, including processing patient invoices, handling payment transactions, and ensuring accurate charge entry in the clinic system (CHAS, Insurance shield, Rider)
Assistant Manager at 7 Eleven, for Bobby Chung Franchise (2020-02 – 2025-02)
Retail management and operations oversight
- Conduct regular stock take, cycle counts and variance investigations
- Inventory Management. Handle expired or damaged goods according to procedures
- Ensure staff follow customer service and cash-handling SOPs
- Oversee cash handling, POS accuracy
- Manage ordering, receiving, and stock rotation (FIFO)
- Ensure proper banking and safe-keeping of cash
- Prepare daily and monthly sales reports
- Ensure compliance with Workplace Safety&Health (WSH) and store hygiene requirements
- Merchandising & Display: Ensure smooth day-to-day functioning-opening/closing procedures and maintaining proper accuracy records on documentation for audits and inspections
- Inventory Management: Maintain optimal stock levels, track expiry dates, and prevent overstocking or out-of-stocking
