Fathi Shakhaki

Passionate and eager to learn every inch that the world has to offer. Confident and very positive person. Widening my experience, education and portfolio. Dedicated and skilled medical professional with hands-on experience in emergency medical services and medical laboratory techniques. Seeking to leverage my expertise in healthcare, gained through national service and specialized training, to contribute effectively in a healthcare or laboratory setting

Barista - STARBUCKS

(2016 - 2016)

• Serving coffee, cakes and pastry
• Promoting coffee beans
• Basic customer service

Salesperson - ROBINSON

(2017 - 2017)

Internship

• Selling of old to new toys. From collection toys to normal toys
• Fulfilling customers needs and wants
• Switching of communication skills towards different types of customers (age, gender)
• Maintaining livelihood of workplace

Hotel Service Staff - REGENT HOTEL

(2018 - 2018)

Part-timer at Regent Hotel in 2018

• Involved in F&B services for customers and hotel guests
• Maintaining good rapport with clients and staff
• Trained to be professional and well prepared. Proficiency in communication skills

Military Service - National Service

(2019-01 - 2021-01)

• Completed Basic Military Training, gaining foundational skills in discipline, teamwork, and physical endurance.
• Underwent 2 months of vocational training to qualify as an Emergency Medical Technician (EMT).
• Interviewed and selected for an overseas medic role in Thailand. Served as a medic overseas for six months before returning due to COVID-19 restrictions.
• Assisted in COVID-19 response efforts at medical facilities and hospitals, providing patient care and supporting healthcare workers during the pandemic.

Covid Surveillance Officer - MINDEF

(2021-01 - 2021-10)

• Swabbed military personnel and civilians at various military camps, events and other similar operations (i.e. SAF Day)
• Confident in all swab techniques (NP, OPMT, ART)
• Took part in vaccination drives, involving military personnel and civilians
• Adept in handling various types of customers and their needs

Dispatch Rider (Freelance) - GRAB

(2021-02)

• Collecting of food/parcel, sending to respective customer from every parts of singapore
• Work regardless of weather rain or shine
• Send to different types of location (industrial, hdb, office, military camps etc)
• 95% of the time on the road and risky
• Minimal customer service with customers

Visitor Swabbing Centre - KTPH

(2021-11 - 2021-12)

• Swabbed visitors, patient and staff
• Specifically only ART swab
• Getting used to work under hot environment and small workspace
• Handling different types of visitors

Waste Collection - SEMBCORP

(2022-12 - 2023-01)

• Collection of waste in every parts of singapore
• Work in any weather conditions

Delivery - CERTIS

(2024-03 - 2024-09)

• Delivery of work permit and handling some paperwork.
• Requires to use personal motorbike for delivery
• Work in any weather conditions

Lab Assistant - Gleneagles Hospital

(2024-09 - 2025-04)

• Assist in receiving samples such as blood, histo and cyto. Prepare send out samples to referred hospitals such as Mount Elizabeth and other respective clinics around singapore
• Using of computer systems to transfer samples data collected.
• Scanning of lab request form and patient reports in system.

Singtel Technician (wifi installer) - Startech communication engineering

(2025-06)

• Verifying that fibre termination points are active and functioning before installation.
• Setting up routers and configuring network settings to ensure optimal coverage and performance.
• Troubleshooting connection issues and ensuring customer satisfaction with the installed system.
• Educating customers on how to use and maintain their WiFi networks.
• Coordinating with the support team in case of complex technical issues or infrastructure problems.

Secondary Education - Technical Stream - CHUA CHU KANG SECONDARY (2012 - 2015)

NITEC - Business - NITEC (2016 - 2017)

Diploma in Applied Science - Medical Laboratory (2023-04 - 2025-08)