Enterprise Customer Success Manager
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I am a Client Relationship and Account Executive with over 10 years of experience in the financial services industry pivoted into the tech industry in 2021. Specialized in problem solving for both client and company through cross-functional project management and process improvements.
Adaptable and meticulous with a keen eye for detail in collection of feedback to refine and implement best practices.
Focused on building relationships as a key partner through value realization and solution adoption.
I'm an accomplished Project Manager and Account Executive with over 10 years of experience providing account management and process improvements in a number of industries.
I have extensive experience in all aspects of quality assurance and client servicing to improve profitability including process design, team leadership, content development, and cross-functional team management.
I enjoy building valuable relationships and work well with people at all levels of an organization including stakeholders, senior executives, management, team members, and clients.
I graduated from the Australian National University with a Bachelor of Finance.
An advocate of lifelong learning, I completed a 7 month full time course in data analytics run by the Boston Consulting Group.