Government Legal Department | London, UK
July 2021 – April 2026
Business Manager
November 2025 – April 2026 (relocation to Singapore)
- Managed budgets across travel, training and bonus payments, processing expenses and approvals in strict compliance with financial controls and regulatory standards
- Directed a centralised business support function, including onboarding, offboarding, system access and audit-ready documentation
- Processed requests for legislative documents, sourcing and arranging delivery of bills not available through internal library services to support legal work
- Coordinated cross-functional projects with Finance, HR, Estates, Facilities and IT, producing management information and briefings for senior stakeholders
- Line-managed and developed 3 Business Management Officers through weekly 1-1s, building a OneNote tracker that gave each team member clear visibility of their tasks and deadlines and embedded a more structured, priority-driven way of working
- Leveraged Excel to generate management information reports for time recording system, supporting decision-making across functions
Business Management Officer
July 2021 – October 2025
- Acted as day-to-day operational point of contact for 3 legal teams (40 staff, including 4 senior civil servants), coordinating support, IT procurement and administrative requests under competing deadlines
- Managed diaries for 4 senior civil servants, coordinating calendars and rescheduling appointments to keep leadership operating smoothly under competing priorities
- Delivered full travel support for 4 senior civil servants, booking flights, trains, accommodation and itineraries and handling last-minute changes to keep them moving between commitments
- Acted as custodian for the confidential hardcopy records of 3 legal teams by securing files in safes, controlling access and retrieving documents on request for authorised legal colleagues, in line with UK Government security classification handling requirements
- Chaired team meetings, produced action-tracked minutes using Microsoft Teams transcription, ensuring follow-through on decisions and deadlines
- Created and maintained organisational charts on PowerPoint, keeping directorate structures accurate as staff joined, left and moved teams
- Handled onboarding and offboarding for staff across 3 legal teams, arranging system access and IT equipment for new starters and coordinated access removal and returns for leavers
- Produced and quality-checked over 20 time-sensitive bonus letters and payment documents, maintaining accuracy under pressure
- Coordinated logistics for directorate-wide events and team socials, managing venues, vendors and attendee lists
- Organised and hosted hybrid training events, including sourcing and coordinating external guest speakers for directorate programs, alongside venue, AV setup and attendee logistics
Personal Assistant to Home Office Legal Directors
January 2024 – March 2024 (cover)
- Provided high-level diary, correspondence and briefing support to 2 senior civil servant directors leading teams of over 115 staff
- Produced executive-level briefings and presentations, distilling complex information into clear, actionable messages for senior stakeholders
- Compiled and distributed weekly strategic briefings to Home Office and GLD permanent secretaries
- Redesigned the fortnightly senior leadership agenda format, improving clarity and decision-making across the wider directorate
- Assembled Senior Leadership Team meeting packs, including agendas, supporting documents and prior meeting actions, then took minutes and circulated same-day write-ups
Prime Minister’s Office (Number 10) | London, UK
Executive Assistant, Private Office (Communications)
September 2024 – October 2024 (secondment from Government Legal Department)
- Managed diaries, briefing flow and stakeholder queries for senior advisers and the Prime Minister's Official Spokesperson within Number 10, operating with discretion under constant time pressure
- Screened and triaged high volumes of calls and email enquiries from external contacts, redirecting each to the right team and ensuring prompt follow-up
- Given four working days' notice, planned and delivered the first hybrid Foreign Press Lobby since the pandemic, coordinating accreditation, security and both in-person and remote (Microsoft Teams) attendance for international journalists
- Produced daily policy diaries and briefing documents, maintaining alignment across internal teams and advisers
- Set up hybrid meeting technology (video conferencing and in-room AV) for senior stakeholder sessions
Additional Experience
Mayor’s Office for Policing and Crime | London, UK
Independent Custody Visitor
June 2023 – July 2025
- Conducted independent welfare checks for vulnerable individuals in custody, listening to their concerns and helping ensure their needs were heard and acted on
- Documented findings against statutory welfare benchmarks, supporting accountability in a safeguarding-focused environment
- Participated in monthly stakeholder meetings with the Mayor’s Office for Policing and Crime and the Metropolitan Police inspectors, presenting inspection findings, flagging and escalating urgent welfare concerns and contributing to service improvements across custody
Home Office | London, UK
Afghan Relocations and Assistance Project
September 2021 – October 2021
- Volunteered at weekends under the Afghan relocations scheme to support 1,000+ Afghan staff and their families through relocation from Covid-19 quarantine hotels, coordinating transport and accommodation for a high-volume, time-critical caseload, safeguarding sensitive personal data and using careful judgement to keep families together during onward moves
Chatham House | London, UK
Events Ambassador
October 2019 – February 2020
- Assisted in organising high-profile public and corporate events, welcoming guests and ensuring a professional and engaging atmosphere
- Confidently facilitated audience participation during Q&A sessions by addressing queries and managing the smooth operation of microphone distribution, enhancing overall event flow
- Acted as a point if contact for event attendees, demonstrating strong communication and problem-solving skills to handle queries and ensure a positive guest experience
