Jack Maton
Sales & Customer Service Specialist
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About
I am Jack Maton, a highly motivated and adaptable professional with a strong work ethic and a proven track record in sales, customer service, relationship management, and business development. Based in Singapore, I bring extensive experience from both retail and business-to-business environments, and I am known for my effective communication skills, strategic thinking, and creative problem-solving abilities.
Employment History
LassWho (April 2021 - Present) I currently serve as the Head of Talent at LassWho, a company I co-founded. LassWho has evolved from a consumer product to a thriving B2B venture. In my role:
- I lead talent acquisition, recruiting top keynote speakers and inspiring individuals from around the world, building strong relationships with over 900 speakers.
- I manage client relationships, delivering customized support and event solutions to C-suite executives and individuals globally.
- I oversee day-to-day operations, maintain stakeholder relationships with investors worldwide, and handle social media marketing campaigns.
- I designed, tested, and launched the website and app for global usability.
- I actively seek and prospect new clients, expanding our customer base.
- I managed the handover and delivery of over 1,500 vehicles, showcasing my brand knowledge and ability to work under pressure.
- I effectively collaborated with a diverse clientele, emphasizing strong communication skills and adaptability.
- I played a key role in business growth and served as a brand ambassador.
- I built robust client relationships, driving new business acquisition across diverse industries.
- I identified new products to enhance client business.
- I fostered strong relationships with colleagues and mutual clients.
- I achieved MINI Accredited Salesperson status.
- I engaged with ultra-high-net-worth clients, delivering exceptional service.
- I collaborated with prestigious brands to boost sales.
Beyond my professional life, I am a dedicated sports enthusiast and a member of the prestigious MCC (Marylebone Cricket Club). I have represented Jersey in cricket and rugby, and I hold a Level 2 Cricket coaching qualification. I'm passionate about sharing knowledge and skills in the sporting community. I also enjoy traveling and experiencing different cultures, fostering strong relationships with people from diverse backgrounds.
Education
I pursued my education at Highlands College Jersey, where I obtained an Extended Diploma in Sport in 2015.
Experience
Experienced Sales and Business Development Professional
- Accomplished sales and business development leader with a track record in retail and B2B environments.
- Effective communicator skilled in relationship management and customer service.
- Co-founder and Head of Talent at LassWho, responsible for talent acquisition and client relationships.
- Managed day-to-day operations, investor relations, and social media marketing.
- Successfully launched website and app with global usability testing.
- Proactive in prospecting and expanding the customer base.
- Implemented HubSpot for improved customer engagement and sales.
- Played a pivotal role in the rapid growth of JEMEC Automotive Limited.
- Prior experience as a Client Relationship Manager at C5 Alliance Group Limited.
- Attained MINI Accredited Salesperson status during tenure at Jacksons CI Limited.
- Extensive involvement in cricket and rugby, including coaching and leadership roles.
- Holds a Level 2 Cricket coaching qualification.
Education
Education: Extended Diploma in Sport
- Completed a 3-year Level 3 Extended Diploma in Sport.
- Developed a strong interest in sports performance, leadership, and fitness.
- Acquired comprehensive knowledge, practical skills, and understanding of the sports and recreation industries.
- Successfully completed an intensive 16-week MINI Sales Accreditation program.
- Comprehensive training encompassing the MINI brand, sales techniques, and assessments.
- Gained in-depth knowledge and expertise in MINI products and sales pitches.
- Demonstrated proficiency in MINI sales and brand representation.
- Achievement highlights commitment to professional development and automotive sales excellence.
