James Richard William
Experienced Learning and Development professional with over 20 years of expertise in rail engineering training, curriculum development, adult education, and workforce capability building across the transportation, defence, education, and social service sectors. Recognised for designing safety-integrated learning solutions, leading stakeholder collaborations, and driving performance improvement through innovative, learner-centric training programmes that enhance organisational capability and oper
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About
Senior Learning Solutionist (Manager) with over 20 years of experience in rail engineering training, curriculum development, adult education, teaching, and social services.
Specialist in safety-integrated technical training, workforce capability development, and performance improvement.
Experienced in designing and implementing competency-based learning solutions aligned with operational and business needs.
Passionate about lifelong learning, skills mastery, and developing workforce capabilities.
Experience
Senior Learning Solutionist (Manager), SMRT Corporation Ltd (2021 – Present)
Lead safety-integrated curriculum development for railway maintenance engineering.
Conduct Job Task Analysis (JTA) and Learning Needs Analysis (LNA).
Develop technical, safety, and operational training programmes.
Collaborate with engineering, safety, and operational stakeholders to improve workforce competencies.
Curriculum Developer, ST Engineering Electronics (2017 – 2021)
Designed and developed training curricula for the Singapore Armed Forces (SAF).
Conducted training needs analysis and role task analysis.
Developed e-learning solutions using Storyline 360 and Adobe tools.
Managed curriculum projects and stakeholder engagement.
Teacher (English), Northlight School (2010 – 2017)
Delivered English and character development programmes.
Designed learner-centred curriculum and learning interventions.
Mentored students and collaborated with parents and stakeholders.
Programme Manager, Kampong Kapor Family Service Centre (2008 – 2010)
Managed youth and family development programmes.
Conducted training and workshops for at-risk youths.
Performed client assessments and intervention planning.
Programme Supervisor, Boys' Town Singapore (2006 – 2008)
Supervised youth development programmes.
Conducted life skills training and mentoring.
Worked closely with social workers and counsellors.
Education
Education
Master of Arts in Professional Education (Training & Development), Nanyang Technological University / National Institute of Education.
Bachelor of Science (Psychology), Singapore Institute of Management.
Specialist Adult Educator (Curriculum Development), SkillsFuture Singapore.
Diploma in Adult and Continuing Education (DACE).
Diploma in Electrical Engineering, Ngee Ann Polytechnic.
Specialist Diploma in Workplace Safety & Health (WSH) – Ongoing.
