James Wong

Senior technology executive with over 30 years of experience leading enterprise ICT strategy, operations, cybersecurity, cloud transformation, data governance, and digital innovation across government, defence, commercial, and regional organisations throughout South-East Asia. Proven track record of building resilient, secure, and high-performing technology organisations while aligning technology investments with business outcomes. Experienced in modernising legacy environments, implementing governance frameworks, driving digital transformation, and establishing the data, security, and operational foundations required for responsible AI adoption.

Trusted advisor to boards, executive leadership, and government stakeholders on technology strategy, enterprise risk management, cybersecurity, cloud transformation, operational resilience, and emerging technologies including Generative AI.

Head of IT Operations - Singapore Sports Hub - Singapore

(2024-01)

Lead enterprise-wide technology operations, cybersecurity, governance, infrastructure, and digital transformation initiatives for Singapore's premier integrated sports, entertainment, and lifestyle destination.

• Own enterprise ICT strategy, operating budget, technology roadmap, and governance framework supporting business growth, operational excellence, and long-term digital transformation.
• Established a NIST-aligned Governance, Risk, and Compliance (GRC) framework governing enterprise technology initiatives, cybersecurity controls, vendor management, and operational resilience.
• Introduced governance considerations for emerging technologies, including AI adoption, data privacy, cybersecurity, and enterprise risk management.
• Modernised hybrid cloud and integration architecture to support future digital services, advanced analytics, automation, and AI-enabled business initiatives.
• Maintained 100% service availability during major national and international events through robust operational resilience, BCP/DR planning, and executive incident management.
• Successfully renegotiated strategic technology contracts, improving service quality while delivering significant cost efficiencies.

Senior Solutions Architect (Regional Lead – South-East Asia) - Ascention Pty Ltd - South-East Asia

(2022-09 - 2023-11)

Provided executive advisory and technology leadership across South-East Asia, helping organisations modernise technology platforms, strengthen governance, and establish data foundations for future innovation.

• Advised CIOs and executive stakeholders on cloud strategy, technology investment, governance, cybersecurity, and digital transformation initiatives.
• Designed enterprise data governance, metadata management, master data management, and data lineage frameworks to support analytics, automation, and future AI initiatives.
• Conducted AI readiness discussions with clients, helping organisations understand governance, security, architecture, and operational considerations associated with Generative AI adoption.
• Developed technology reference architectures supporting cloud modernisation, enterprise integration, and trusted data ecosystems.
• Influenced multi-million-dollar technology investment decisions through strategic advisory and executive engagement.

Customer Success Engineer (Regional – South-East Asia) - Qlik - South-East Asia

(2021-08 - 2022-09)

Partnered with enterprise customers across South-East Asia to maximise value from analytics, business intelligence, and data-driven decision making.

• Guided executive stakeholders on analytics strategy, governance frameworks, KPI development, and business adoption.
• Supported customers in establishing trusted data environments capable of supporting advanced analytics and future AI initiatives.
• Improved customer retention and growth through strategic account management and value-realisation programmes.

Senior Solutions Architect (Regional – South-East Asia) - Information Builders - South-East Asia

(2018-08 - 2021-03)

Led government cloud and data transformation initiatives across public sector agencies.

• Designed and implemented IM8-compliant Government Commercial Cloud (GCC) solutions.
• Established secure data governance, access control, auditability, and compliance frameworks.
• Led migration programmes from legacy government data centres to hybrid cloud environments.
• Delivered scalable enterprise data platforms supporting analytics, reporting, and digital transformation objectives.

Solution Architect - ST Info-Software Systems Pte Ltd - Singapore

(2005-05 - 2018-08)

Delivered mission-critical technology solutions across defence, government, and commercial sectors.

• Led architecture, implementation, and delivery of large-scale ICT, integration, infrastructure, and cybersecurity programmes.
• Designed highly secure and resilient enterprise systems supporting national and operational requirements.
• Managed end-to-end technology delivery across multiple stakeholders and complex environments.

Bachelor of Science (Honours) - Computer Science & Information Technology - Technological University Dublin

Diploma - Electrical & Electronics Engineering - Singapore Polytechnic