Jarome Ng

Field Engineer at AMMEL TECHNOLOGY PTE LTD (2019-12 – Present)

Provides technical support and field engineering services

Enhanced client satisfaction by providing timely and accurate technical support for complex issues.
Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
Conducted thorough site assessments to identify potential hazards, ensuring a safe working environment for all personnel involved in field operations.

Field Team Leader at CUBIC TECHNOLOGIES PTE LTD (2014-12 – 2019-12)

Led field teams and managed complex project execution

Implemented innovative solutions to address complex project challenges, ensuring successful execution despite unforeseen obstacles.
Assisted upper management in strategic planning and goal-setting exercises, providing valuable input based on field experience and industry knowledge.
Coordinated multi-disciplinary teams effectively, facilitating collaboration across various departments for seamless project execution.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Maintained organized work area by cleaning and removing hazards.
Met production targets and tight deadlines by collaborating closely with team members.

Field Technician at CUBIC TECHNOLOGIES PTE LTD (2012-12 – 2014-12)

Performed preventative maintenance and system testing

Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
Tested systems, noting issues and completing preventive maintenance.
Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.

Inventory Control Administrator at CUBIC TECHNOLOGIES PTE LTD (2011-12 – 2012-12)

Managed inventory control and warehouse operations

Memorized facility layout and located products.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Maintained control of cycle counts, physical inventory and discrepancy research.

Cashier at KFC (2006-06 – 2006-12)

Provided customer service and cashier operations

Operated a cash register to record transactions accurately and efficiently.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Worked with floor team and managers to meet a wide range of customer needs.
Ensured compliance with company policies and procedures while processing transactions efficiently.

Experience