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Joane Flores

Joane Flores

Order to Cash Operations Analyst

Talent
PHMember since June 12, 2026
Internal Control and Audit SupportProcess Improvement and AutomationMonth-End and Year-End CloseTeam Collaboration & CommunicationSOP Development & DocumentationReporting Accuracy & Data AlignmentSAP ECCSAP S/4 Hana
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Internal Control and Audit SupportProcess Improvement and AutomationMonth-End and Year-End CloseTeam Collaboration & CommunicationSOP Development & Documentation

About

Seeking a challenging career with a progressive organization that provides opportunities to enhance my skills, capabilities, and knowledge. Looking to contribute to a team that recognizes the value of hard work and trusts me with key responsibilities and challenges.

Experience

Order to Cash Operations Analyst - Accenture Inc

(2024-03)

  • Managed the daily and monthly reconciliation of AR balances for specific account assignment, cleared aged line items through systematic account audits, and managed approved write-offs.
  • Directly Partnered with clients to resolve deduction disputes, reconcile remittance advice, and issue accurate repayments for overpayments.
  • Collaborated cross-functionally with Billing, Collections, Cash Apps, Deductions and Operations Managers to streamline workflows, resolve critical bottlenecks, and accelerate dispute resolution times.
  • Monitored performance metric reports and provided ad-hoc data analysis to help the management team identify process improvements.

Accounting assistant (Accounts Payable) - Mitsukoshi Federal Retail, Inc.

(2022-11 - 2024-01)

  • Managed day-to-day AP transactions, handled manual payment processing and check printing, and supported Treasury operations including cash advances and cash box funds.
  • Audited incoming inventory receipts against POs and supplier invoices to ensure exact quantities and pricing; resolved billing issues directly with vendors.
  • Handled the preparation and filing of the company's Expanded Withholding Tax, Income Tax Return and Audit.
  • Teamed up with Merchandising and Warehouse personnel to iron out pricing discrepancies, sales invoice errors, and system receiving issues.

Accounting Staff (Accounts Receivable& Sales agent) - Metal Alliance Rolling Mills Corporation

(2022-03 - 2022-10)

  • Kept tight control over the entire order-to-delivery pipeline, verifying sales orders and invoices to ensure proper revenue recognition across Excel sheets and ledgers.
  • Managed the company's collections portfolio and worked closely with the Sales team to build effective strategies for recovering outstanding invoices.
  • Managed day-to-day communications with customers regarding unit pricing, adjustments, and outstanding balances.
  • Audited delivery receipts and coordinated with Logistics to schedule truck dispatches, ensuring goods reached clients on time.

Accounting Staff (Accounts Receivable and Payable) - A.Sanchez L. David & Company

(2019-06 - 2021-10)

  • Managed compliance and monthly financial inquiries for a portfolio of 60 local corporate clients.
  • Prepared and filed Expanded Withholding Tax, Compensation, and Alphalists (1604E); utilized eBIR forms to generate tax summary reports for final Income Tax Returns, and processed Forms 2307.
  • Managed the end-to-end processing, renewal, and retirement of Mayor's and Business Permits with the City of San Fernando, Pampanga.

Education

Bachelor of Science - Accounting Technology - Holy Cross College (2015-06 - 2019-05)

Skills

Order to Cash Operations Analyst

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