John Paul Bathan

Dedicated Housekeeping Attendant with 7 years of experience in maintaining exceptional cleanliness and safety standards in guest environments. Worked across Public Areas and Guest Rooms.

Worked

Day, Evening, and Night shifts. Delivered outstanding service by promptly addressing guest inquiries and complaints, enhancing overall satisfaction. Operated industrial cleaning equipment effectively, ensuring high presentation standards across multiple properties. Specialized in attention to detail and team collaboration, reliability, and strong work ethic, consistently meeting fast-paced demands.

Housekeeping Attendant at Balghailam Bubble Works LLC (2020-10 – 2025-11)

Awarded Employee of the Month and Employee of the Year.

• Provide a clean and safe environment for guests and staff by performing a variety of housekeeping duties, this includes dusting, vacuuming, sweeping, mopping, cleaning bathrooms, changing linens, and restocking amenities
• Greeting guests and responsible for responding to guest inquiries and ensuring all safety regulations are followed
• Updating status of guest rooms on assignment/ task sheet
• Reporting to direct line manager any technical issues and maintenance needs
• Experience using industrial cleaning equipment and products
• Works independently and/or as part of a team in a fast-paced environment
• Report any lost and found items to the appropriate department
• Maintain a positive and professional demeanor with guests and team members

Housekeeping Attendant at EFS Facility Management (2018-05 – 2020-10)

Grand Hyatt Hotel, Abu Dhabi – May 2018 up to June 2019. Jumeirah at Etihad, Abu Dhabi - June 2019 up to August 2020. Awarded Employee of the Month by getting good feedback from Guest and my Supervisor.

• Provide for the comfort of guests in hotels, motels, resorts, lodges and inns by ensuring that guest rooms and public areas are clean and properly presented
• Ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard
• Promotes a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests
• Able to resolve guest complaints and queries promptly and in a polite manner
• Learned all Duties and Responsibility in all different area of the hotel as a Housekeeping Attendant
• Participated on different training provided by the hotel in compliance with all housekeeping policies, procedures, and standards

B.S. in Tourism and Hospitality Management – University of Batangas (2013 – 2017)