K. Pingg

Took initiative to engage diverse visitors with interactive explanations, tailoring stories to different audiences. Helped elevate visitor satisfaction by creating a welcoming and educational experience, strengthening the showcase's impact. Act as a guide, assisting visitors during the showcase

Part-time Event Crew - SG60 Heart&Soul

(2025-08 - 2025-12)

• Took initiative to engage diverse visitors with interactive explanations, tailoring stories to different audiences.
• Helped elevate visitor satisfaction by creating a welcoming and educational experience, strengthening the showcase's impact.
• Act as a guide, assisting visitors during the showcase

Part-time Barista - Tiong Hoe Specialty Coffee

(2023-10 - 2026-05)

• Stepped in to balance front-of-house and bar duties during peak hours, ensuring smooth operations.
• Contributed to consistent drink quality through careful preparation, enhancing customer trust and loyalty.

Full-time Barista - Tiong Hoe Specialty Coffee

(2022-08 - 2023-10)

• Took ownership of calibrating coffee daily, ensuring consistent taste profiles.
• Actively shared product knowledge with customers, improving their appreciation of specialty coffee.
• Helped maintain team efficiency and customer satisfaction during high-traffic periods.

Full-time Barista - Mellower Coffee (Singapore)

(2021-07 - 2022-04)

• Trusted to independently manage a small outlet, demonstrating responsibility and reliability.
• Supported operations beyond barista work by assisting in stock management and supply checks.
• Improved service flow by balancing customer-facing service with behind-the-scenes tasks.

Part-time Barista - Mellower Coffee (Singapore)

(2021-02 - 2021-07)

• Developed early skills in latte art and customer service, showing initiative to learn quickly.
• Helped the team maintain smooth operations during busy periods through reliable support.

Part-time Server - Yoogane (Singapore)

(2017-11 - 2019-09)

• Took initiative to multitask across ushering, serving, cooking, and cashiering roles.
• Enhanced promotional efforts by handing out flyers, increasing footfall and awareness.
• Assisting in crowd control during busy periods, supporting other staff

Bachelor of Business - Management & Change - Singapore Institute of Management (RMIT) (2024-01 - 2025-12)

Diploma in Entrepreneurship - Bakery & Cafe Operations - AceTek College (2023-12 - 2024-06)

Diploma in Early Childhood Education - Early Childhood Education - Ngee Ann Polytechnic (2018-01 - 2021-12)