Kaiyee Lau

A highly motivated and recent pharmacy graduate seeking a full-time internship opportunity to utilize knowledge, skills, and passion for providing excellent patient care and contributing to the health and well-being of the community.

• Extensive experience in retail pharmaceutical services and a talent for customer service.
• Detailed knowledge of clinical pharmacology and medication management.
• Experience with pharmacy operations, pharmacy management, and medications.
• Expertise in providing empathetic, compassionate customer advice.
• Superior technical and communication skills needed to excel in fast-paced working environments.

Pharmacy Customer Associate

Walgreens, Nashville TN, United States.

December 2022- March 2023

• Assist with prescription processing, dispensing, labelling, and therapy management, review prescriptions for safety and accuracy, and maintain accurate records in compliance with regulations and policies.

Pharmacy Assistant

Caring Pharmacy, Kota Kinabalu, Sabah, Malaysia

February 2021- October 2021.

• Assist with inventory management and customer service, including receiving and storing medication shipments, monitoring expiration dates, answering questions about medications, and providing OTC medication recommendations.

Pharmacist Technician/ Cashier

KDH Pharmacy, IJM Sandakan, Sabah, Malaysia

December 2019- January 2021

• Managing the cash register and handle insurance claims
• Manage and train staff with pharmaceutical knowledge
• handle administrative tasks related to medication reimbursement, and manage pharmacy paperwork including prescription records and drug utilization reviews.

Monash University

Bachelor's degree in Pharmacy

First Class Honours

2019-2022

Graduated with High Distinction

GPA : 3.9