Ketana

Process Mining Data Engineer with 3.5 years of professional experience comprising of data integration, analytics, business process optimization and business development. Experienced in implementing process mining solutions using Celonis and SAP Signavio to analyse operational workflows, identify bottlenecks, and generate data-driven insights. Skilled in SQL-based data transformation, ETL pipeline development, and building KPIs and dashboards to improve process visibility and operational efficiency.

Completed .NET Full Stack Development foundation training at Infosys, gaining hands-on experience in ASP.NET Core Web API, C#, Microsoft SQL Server, Entity Framework Core, and service-layer architecture, along with HTML, CSS, JavaScript, Bootstrap, and basic Angular. With experience in business operations, software development, and data engineering, I connect business needs with technical solutions to support data-driven insights and process improvements.

System Engineer (Process Mining Data Engineer) - Infosys Ltd - Pune, India

(2025-02)

Celonis Data Engineer - Lloyd's Register Project - Infosys Ltd - Pune, India

(2025-11)

Transportation, Logistics, Supply chain project

• Integrated JIRA operational data into the Celonis platform for process mining analysis.
• Developed data pipelines and transformation logic using SQL to prepare structured datasets.
• Built Celonis data models to map incident management and service ticket workflows.
• Performed Data Validations, ensured data quality, accuracy and consistency across integrated systems.
• Supported development of dashboards and 20+ KPIs in Celonis Studio to monitor process performance and identify operational inefficiencies.
• Collaborated with stakeholders to analyse service management processes and improvement opportunities

Celonis Data Engineer - IBPM Project - Infosys Ltd - Pune, India

(2025-08 - 2025-11)

Talent Acquisition project

• Integrated HR datasets from CSV and Excel sources into Celonis for process mining analysis.
• Performed data transformation, cleansing, and preparation using SQL.
• Developed 30+ KPIs and dashboards using Celonis Studio and PQL to analyse recruitment metrics such as time-to-hire and candidate conversion rate, etc.
• Identified process inefficiencies and bottlenecks within hiring workflows to support process optimization.
• The project enabled data-driven recruitment decisions and improved visibility into hiring process efficiency across multiple stages, reducing manual HR reporting effort and saving ~25–30 man-hours per month.

SAP Signavio Data Engineer - Telstra Project - Infosys Ltd - Pune, India

(2025-07 - 2025-08)

Telecommunications project

• Built ETL pipelines to transform and structure raw datasets from CSV and excel sources for process mining analysis in SAP Signavio.
• Designed process models, Swimlane diagrams, and BPMN 2.0 workflows in Signavio to visualize end-to-end business processes.
• Analyzed process data, events, and attributes to align with business requirements.
• Built KPIs and dashboards to provide process performance insights and identify optimization opportunities.

.NET Full Stack Developer - Foundation Training - Infosys Ltd - Pune, India

(2025-02 - 2025-07)

Business Development Executive - ECGPLUS Technologies Pvt Ltd - Pune, India

(2023-05 - 2025-01)

• Interacted with dental professionals and clinics to gather requirements and demonstrate dental practice management software solutions.
• Analyzed client requirements and operational workflows to help align the software features with dental clinic needs.
• Prepared Business Requirement Documents (BRD) and coordinated with development teams to communicate client requirements for product enhancements.
• Collaborated with cross-functional teams under Agile methodology to support implementation and adoption of digital dental solutions.
• Conducted 20+ webinars and product demonstrations for dental professionals, engaging with 100+ clinics and generating qualified leads that supported the software sales pipeline.

Executive Assistant to CEO - Gramton Weighing Automations Pvt Ltd - Pune, India

(2022-09 - 2023-05)

• Supported executive operations for a company specializing in industrial weighing automation solutions for manufacturing and logistics sectors.
• Coordinated cross-departmental activities across production, sales, and operations teams to ensure smooth execution of projects.
• Assisted in project planning, operational tracking, and workflow coordination for manufacturing solutions.
• Managed stakeholder communication and executive meetings related to business operations and strategic initiatives.
• Streamlined internal workflows and documentation to improve organizational efficiency and communication across departments.

Post Graduation Diploma - Management - Pune MIT, Pune (2024)

Bachelor of Engineering - Computer Engineering - Trinity College of Engineering and Research, Pune (2022)

Diploma - Computer Engineering - Soniya Gandhi Polytechnic, Ahmednagar (2019)