Kim Lua

Supply Chain Operations & Planning Professional with 15+ years of experience using data analytics, automation, and digital innovation to improve inventory performance, strengthen supply planning decisions, and drive operational excellence. Experienced in inventory governance, supply assurance, S&OP support, and leading cross-functional initiatives that deliver sustainable business outcomes.

Inventory Analytics Manager, Global Supply Planning at PFIZER ASIA MANUFACTURING PTE LTD (2022-12 – Present)

Concurrent assignments: Supply Ops Team Lead secondment; Digital Enablement Growth Gig

• Lead APAC inventory insight and governance, using analytics to diagnose performance gaps and convert findings into clear recommendations for operational and leadership stakeholders.
• Leverage approximately $1B in inventory and write-off projections to support logistics and warehousing budget planning and provide forward-looking mitigation insights.
• Spearhead integration of inventory budget targets, months on hand, excess inventory, and in-stock service metrics to create a more holistic view of inventory performance.
• Partner with global Data Engineering and Artificial Intelligence teams to design and deploy scalable digital solutions for inventory segmentation, projection, and optimization.
• Collaborate with the global Master Data Intelligence team to simulate the inventory effects of lead time, lot size, safety stock, shelf life, and planning governance parameters.
• Lead an APAC mentoring program that builds data literacy, visual management capability, and an insight-led culture across Supply Chain.
• Represent APAC in global discussions on analytics, process digitalization, and inventory management; identify automation opportunities based on the level of human interpretation required and oversee metric governance and planning system accuracy.
• Led China, Hong Kong, and Southeast Asia supply planning team, providing market supply assurance across seven markets and serving as the bridge among Market Customer Service teams, Network Planning, Brand Supply Leaders, and manufacturing sites.
• Acted as the markets' single point of contact for supply matters, translating network constraints and changing market requirements into aligned actions and communications.
• Drove exception-based supply planning across inventory shortages, supply disruptions, site capacity constraints, expiry risks, critical shipments, allocation challenges, and market escalations.
• Supported monthly Market S&OP by integrating commercial demand, supply capability, inventory strategy, service outlook, and financial commitments into decision-ready discussions.
• Enabled executive decisions through proactive risk identification, scenario assessment, mitigation planning, and cross-functional alignment to protect service, inventory, and financial outcomes.
• Coached planners balanced operational priorities, and reinforced standardized planning behaviors to strengthen team capability and execution discipline.
• Supported direct sourcing digital transformation initiatives focused on data quality, automation, reporting, and stakeholder adoption.
• Created dashboards and helped streamline, clean, and enrich procurement data to improve transparency and execution.
• Documented digital use cases and designed visual management solutions to track user progress and support rollout.
• Received recognition from Jim Cafone, SVP GSC Lead, during a GSC Leadership Meeting for guiding and designing a program that built APAC in-house visualization and analytics capability.
• Helped shift regional inventory management toward a more digitally enabled, insight-led approach by aligning GSC operations, data scientists, and data engineers on priorities and scalable reporting solutions.
• Serve as APAC Ambassador for the Global Unified Data Warehouse, connecting business stakeholders with the program team, coaching end users, and providing feedback for continuous improvement.

Analytics Engagement Lead, Global Demand & Supply Function at LOGITECH (S) PTE LTD (2013-12 – 2022-12)

Global supply chain analytics and transformation

• Led solution design, data governance, integration, dashboard development, and global rollout of inventory projection capabilities.
• Partnered with planning leadership to define strategic and tactical metrics, connecting operational dashboards with long-term supply chain goals.
• Designed and led the rollout of a component database with external vendors to assess component financial liability.
• Built user capability and adoption of BI self-service tools across Global Supply Chain.
• Served on secondments to supply chain teams as a CI consultant, using process and data insights to improve operating decisions.
• Extended analytics partnerships beyond Supply Chain to cluster business leaders and Finance teams.
• Selected recognition: Restricted Stock Units Award for outstanding performance and two Logitech recognition program awards.

Procurement Services Manager, Asia Pacific at AMCOR (S) PTE LTD (2010-10 – 2013-12)

Procurement operations, governance, and digitalization

• Led the Systems & Tools Performance Improvement team and built an APAC raw material spend database with 90% accuracy.
• Forecast current and future raw material spend, volume, and price against production demand to strengthen savings projections and procurement planning.
• Established processes and internal controls to improve the accuracy and governance of procurement savings reporting.
• Drove APAC procurement digitalization through eRFQ and electronic contract management and supported global standardization using SAP Ariba and BravoSolutions.
• Acted as the APAC process consultant for SAP Ariba Contract Management and Supplier Management modules.
• Built an internal portal for best-in-class procurement practices and expanded the procurement database to include material-science information supporting cost and efficiency decisions.
• Used data insights to reduce the supplier base by 20% and increase average spend per supplier.
• Developed fact-based decision rules for supplier lifecycle, performance, risk, and qualification governance.

Certificate in Managing Business Analytics Projects – National University of Singapore (2025-09)

Certificates in R Statistics, Python & Machine Learning – Institute of Systems Science, NUS (2020)

Graduate Diploma in Logistics & Materials Management – Singapore Institute of Logistics & Materials Management (APICS) (2005)

Bachelor of Science with Merit in Chemistry – National University of Singapore (2001)