Loi Huynh

Results-driven Sales Representative with 3+ years of experience in technology product, solution promotion, and client relationship management within the tech and digital industry. Proven track record of driving revenue growth, boosting product adoption, and building long-term customer trust. Skilled in strategic pitching, objection handling, and value-based selling that maximizes ROI and ensures customer satisfaction while meeting company KPIs.

Adept at promoting technology adoption and leveraging deep product knowledge to win new business and expand existing accounts.

Super Representative - TDCX (MY) - Kuala Lumpur

(2025-07)

• Took ownership of overall market performance, driving revenue growth, lead conversion, and product adoption across the team by aligning collective KPIs with the market's strategic direction.
• Acted as a senior representative for Google, promoting its technologies and quarterly initiatives to enhance customer ROI, accelerate product adoption, and sustain market-wide revenue growth.
• Leveraged advanced data analysis, product insights, and system recommendations to shape high-impact sales strategies that strengthened client outcomes and elevated overall market results.
• Entrusted with mentoring and training new consultants — a senior-level responsibility — by delivering sales enablement programs, simplifying complex product features, and coaching newcomers to achieve top performance from their first client engagements.

Senior Digital Marketing Campaign Consultant - TDCX (MY) - Kuala Lumpur

(2024-10 - 2025-07)

• Partnered with top-tier agencies to promote new Google Ads products, beta features, and optimal solutions, ensuring measurable outcomes and supporting them with policy-related problem-solving to maintain strong partnerships with their clients.
• Proposed strategic solutions, tailored products, and optimization strategies for enterprise clients with large ad budgets, providing continuous follow-ups, urgent support, and efficiency reviews to ensure long-term engagement and trust.
• Focused on up-selling opportunities while delivering value-driven solutions to highly experienced and professional clients, balancing sales KPIs with customer success.
• Strengthened active listening, communication, solution-oriented thinking, and critical decision-making skills while managing complex client relationships in fast-paced, high-stakes environments.

Digital Marketing Campaign Consultant - TDCX (MY) - Kuala Lumpur

(2023-01 - 2025-10)

• Managed a lead portfolio of 330+ quarterly, promoting new Google Ads products, algorithms, and optimization strategies to drive client ROI and spending growth.
• Consistently exceeded KPIs: 120%+ on accounts won, 120%+ on product adoption, and 150%+ on budget increases.
• Consulted 120+ companies to boost lead generation, conversion rates, and revenue through tailored, data-driven solutions.
• Built strong relationships with experienced clients through effective communication, negotiation, and problem-solving, ensuring long-term engagement and trust.