Waleed Abbasi

Sales and Support Representative with strong communication skills, experienced in handling customer queries, providing solutions, and supporting sales to ensure customer satisfaction and smooth service delivery.

Customer sales representative - Aetna, AIG, Mutual of Omaha

(2021-09 - 2023-12)

Managed client relationships, explained insurance products, addressed customer inquiries, and converted qualified leads through effective communication and personalized solutions while consistently working toward sales targets.

Customer support representative - Action Cars (UK)

(2023-01 - 2025-12)

Coordinated taxi bookings, dispatched drivers efficiently, managed customer inquiries, monitored journeys, and ensured timely and professional service while maintaining accurate records and communication.

Customer sales representative - Sensible BPO (UK)

(2025-01 - 2026-12)

Applied strong communication, relationship-building, and problem-solving skills to deliver consistent results in a fast-paced, performance-driven environment.

Matric - Institute of Islamic sciences Islamabad (2019-01 - 2021-12)

Intermediate - Institute of Islamic sciences Islamabad (2021-01 - 2023-12)