Commercial and Service Operations
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Business and Service Operations professional with 20+ years of experience supporting multinational organizations across Singapore and regional markets. Strong expertise in end-to-end operations, order-to-cash processes, SAP ERP, inventory management, KPI governance, and cross-functional collaboration. Proven people manager with a continuous improvement mindset.
2001 – 2004 Marketing Institute of Singapore - Bachelor of commerce (Management and Marketing)
Academically controlled and accredited by Curtin University of Technology, Australia
1997 – 1999 Marketing Institute of Singapore - Diploma in Sales and Marketing
1991 – 1993 Townsville Institute
1986 – 1990 Yishun Secondary School
