Mailvaganam Vickram

QA Engineer with 3+ years of experience in software quality assurance, manual testing, and UAT, with exposure to Business Analysis activities within Agile Scrum environments. Experienced in analyzing business and functional requirements, reviewing user stories and acceptance criteria, translating requirements into test scenarios and test cases, and validating end-to-end business workflows. Skilled in functional, smoke, sanity, regression, integration, API, performance, and User Acceptance Testing.

Experienced in defect management and stakeholder collaboration using Jira, with hands-on knowledge of SQL for database validation and Postman for API testing. Also experienced in test automation using Selenium, Java, TestNG, Maven, and Playwright, enabling effective support for regression and quality assurance activities.

QA Analyst at Britanext Ltd (2024-03-01 – 2025-10-31)

• Analyzed business and functional requirements, user stories, and acceptance criteria to identify test scenarios and expected system behavior.
• Designed, prepared, and executed manual test cases covering functional, regression, integration, smoke, sanity, and User Acceptance Testing.
• Validated end-to-end business workflows for insurance and ERP-related applications against defined requirements and acceptance criteria.
• Collaborated with Business Analysts, developers, and stakeholders to clarify requirements, investigate issues, and confirm expected business behavior.
• Documented and managed defects in Jira, including clear reproduction steps, expected and actual results, severity, and supporting evidence.
• Performed regression testing after defect fixes and application enhancements to verify that existing business functionality remained unaffected.
• Conducted API testing using Postman and performed database validation using SQL queries.
• Participated in Agile Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Supported UAT activities by executing business-focused scenarios and communicating identified issues to relevant stakeholders.

Associate QA Engineer at Hyper Solutions (Pvt) Ltd (2022-02-01 – 2024-01-03)

Performed manual testing (functional, UI, integration) and created detailed test cases to ensure quality and requirements compliance. Collaborated with cross-functional teams in an Agile Scrum environment, using Jira for defect tracking and actively participating in sprint ceremonies.

• Technology Exposure: Java, MS SQL, Selenium

Freelance IT professional at Freelance IT professional (2025-10-01 – Present)

undertaking projects related to software quality assurance, and software solutions testing

Bachelor of Software engineering (Beng) Hons in Software Engineering – Canterbury Christ Church University (2022-02-01 – 2024-01-03)

Diploma in computer system design in Computer System Design – NIBM (2021)