Max Chan

Advised businesses on statutory filings, entity registration, compliance requirements and, corporate documentation through the BizFile+ portal. Managed complex service cases across internal teams, strengthening stakeholder communication, issue resolution and turnaround discipline. Developed working familiarity with Singapore company administration processes, including incorporation, annual filing obligations and corporate record maintenance.

Customer Service Officer at Accounting and Corporate Regulatory Authority (ACRA) (2025-01 – 2025-04)

• Advised businesses on statutory filings, entity registration, compliance requirements and, corporate documentation through the BizFile+ portal.
• Managed complex service cases across internal teams, strengthening stakeholder communication, issue resolution and turnaround discipline.
• Developed working familiarity with Singapore company administration processes, including incorporation, annual filing obligations and corporate record maintenance.

Army Intelligence Specialist at MINDEF (Singapore Armed Forces) (2023-01 – 2024-11)

• Coordinated operational readiness, personnel scheduling and resource deployment for intelligence training programmes under tight timelines.
• Built and maintained Excel-based tracking systems to manage leave allocation, scheduling and team coordination, improving administrative accuracy and execution reliability.

Bachelor of Business Management in Business Management – Singapore Management University (2025-08)