Muhamad Yusman

I have 3 years of ecperience in DATA CENTER

17 years of total experience

Aug 2021 - Dec 2021

(5 months) Data Centre Admin

COLLABERA TECHNOLOGIES PTE. LTD. | Singapore, Singapore

Industry Computer / Information Technology (Hardware)

Specialization IT/Computer - Network/System/Database Admin

Role Others

Position Level Non-Executive

Monthly Salary SGD 3,300

Attached to Singapore Land Authority (SLA)

• Monitoring of the system & batch jobs status & timely escalation of system & batch jobs issues, exception or alert to the next level engineers.

▪ Using software HPE Data Protector to perform data backups and ensure it is run on timely basis and manage failed jobs.

Monitoring of systems via NOC dashboards using monitoring tool - Solarwinds Network Performance Monitor (NPM)

Act as Level 1 escalation point for all onsite operational incidents.Ensure all calls are attended to and followed up according to SOP.

*Liaise with external vendors on network and facilities maintenance issues.

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*Prepare system health and batch jobs, run status reports and participate in the daily operations review meetings (daily/weekly/monthly).

*Regularly checking various logs : visitors, keypress logs, data center assets and inventory movements logs in/out from the Data Center.

*Conduct daily patrol of the Data Center room for checking the temperature, electricity power and servers health for 3 status lights. (RED/GREEN/YELLOW)

*Perform physical visitors and contractors access requests into the data center.

*Reconciles discrepancies in asset records (e.g. physical count versus reported items). Managing access requests and overseeing inventory movements upon approvals & verified matches with the service requests.

Actively Monitoring Group chat & Escalation of requests such as broadcasting emails for telephone network patching, maintenance, upgrades exercises of systems through Whatsapp and Jira ticketing software system.

Apr 2021 - Aug 2021

(5 months) Asset Management Specialist

SIMPLEXITY TECH SINGAPORE PTE. LTD. | Singapore, Singapore

Industry Computer / Information Technology (Hardware)

Specialization Logistics/Supply Chain

Role Logistics

Position Level Senior Executive

Monthly Salary SGD 3,000

Attached to Bytedance (TikToK)

• Responsible for providing logistic support and overseeing the overall logistic processes in support of the objectives of the organization.
• Take ownership for the planning, oversight, and management and coordination of logistics support operations to ensure smooth accomplishment of projects.
• Work hand-in hand with subcontractors to ensure that communications and safety protocols are followed.
• Responsible for the movement of materials to a warehouse location in preparation for shipment, and also conduct receiving activities.
• Enters inventory information into a controlled software system to ensure availability of accurate information.
• Reconciles discrepancies in asset records (e.g. physical count versus reported items).
• Performs other duties as assigned including back up for contract support, administrative works & critical environment operation & maintenance.

Nov 2019 - Jan 2021

(1 year 3 months) Data Center IT Logistic Officer

Directline International | Singapore, Singapore

Industry Computer / Information Technology (Hardware)

Specialization IT/Computer - Hardware

Role Technician

Position Level Non-Executive

Monthly Salary SGD 3,500

Attached to LinkedIn Data Center

• Responsible for providing logistic support and overseeing the overall logistic processes in support of the objectives of the organization.
• Take ownership for the planning, oversight, and management and coordination of logistics support operations to ensure smooth accomplishment of projects.
• Work hand-in hand with subcontractors to ensure that communications and safety protocols are followed.
• Responsible for the movement of materials to a warehouse location in preparation for shipment, and also conduct receiving activities.
• Enters inventory information into a controlled software system to ensure availability of accurate information.
• Reconciles discrepancies in asset records (e.g. physical count versus reported items).
• Performs other duties as assigned including back up for contract support, administrative works & critical environment operation & maintenance.

Nov 2018 - Oct 2019

(1 year) Data Centre Operator

Nityo Infotech Services Pte Ltd | Singapore, Singapore

Industry Computer / Information Technology (Hardware)

Specialization IT/Computer - Network/System/Database Admin

Role System Administrator

Position Level Fresh / Entry Level

Monthly Salary SGD 1,800

Facility Management - Monitoring and inspection of facilities for faults or alarms. Escort and supervise various contractors for facilities servicing and maintenance

Physical Security Management - To process and validate clearance into Data Centre. Work with the developer of the DC clearance to improve on the clearance process workflow and user experience. Ensure signing in and out of Data Centre. Manage and maintain Keypress System. Monitor and review logs of the Surveillance System.

Data Centre Operations Management - Conduct assessment and submit change request for equipment movement in Data Centre. Review and update SOP. Review and record the IT facility system logs. Writing and submission of monthly progress report. Monitoring and performing IT infra backup job schedule, Involvement in tape offsite tasks, Involvement in system retiring and disposal tasks.

Fire Safety Officer Role - Assist with fire evacuation exercise and ensure personnel are out of their respective rooms.

I have a global recognized cert with DCPRO, and I have managed to obtain:

*Advanced Certification Fundamental Of Servers. and Build & Configure A Server

*Perform On-Going Monitoring Risks, Threats, Vulnerabilities and Effective Controls certificates from Lithan IT Academy.

*Basic Linux for Beginners Certificate.

Software Monitoring and Backup Knowledge : Solarwinds Network Performance Monitor (NPM), Veritas Netbackup and HPE Data Protector.