Customer Service
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Experienced in customer service roles
Handling parents; kids and teachers in order to maintain an organised branch
Calling leads to secure booking for enrollment
Experience in day to day operations
Managing team of staff and teachers
Identifying customer needs and maintaining a high level of customer service delivery and satisfaction
Organise and conduct sales activities and events for the generation of more leads and student enrolments
Catering to student requirements.
Provide and develop training based on ongoing observations and feedbacks.
O levels completed 2011 - Teck Whye Secondary School
