Nwar Hazmi
Undergraduate at RMIT University
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About
ITIL v4 Certified | AWS Certified Solution Architect Associate (SAA-C03) | AWS Certified Cloud Practitioner (CLF-C01) | Microsoft Certified Azure Fundamentals (AZ-900) | Microsoft 365 Certified Teams Administrator Associate (MS-700)
Experience
M365 ENGINEER/ CLOUD ENGINEER Apr ‘20 – May ‘21
Xtremax – Singapore, Singapore
Assigned – Singapore Government Technologies (GOVTECH)
- Microsoft Azure, 365 Suite and Amazon Web Service Operations supporting Singapore Government Agencies
- Responsible for the setup, configuration, efficiency, hardening and reliable operation of cloud, working AWS and Azure
- Ensure the uptime, performance, and security of the servers (Windows and Linux)
- Develop technical documentation and SOP procedures according to ITIL.
Goldtech Resources – Singapore, Singapore
Assigned – Kuok Singapore Limited
- Account creation and onboarding process
- Server/O365 Tenant Administration
- Provide IT Consultation (O365 Applications) to end users.
- Troubleshooting and escalation and follow up of issues to Microsoft.
Alfa Connections – Singapore, Singapore
Assigned – Microsoft
- Help customers with the onboarding and adoption process with O365.
- Conduct workshops and support customers to help them understand better about the Office 365 Suite collaboration tools thus implementing them as their daily driver for the whole organization.
- Implementing Sensitivity Labels and using Cloud Apps Security policies to track documents.
ACP Computers – Singapore, Singapore
Assigned – Pei Hwa Secondary
- Support HOD in planning and upgrading IT Products to help both students and staffs.
- Perform basic administrative and routine IT housekeeping services.
Education
Royal Melbourne Institute of Technology (RMIT) , Vietnam Oct ‘21 – Nov ‘23
Bachelor of Information Technology
Management Development Institute of Singapore (MDIS) Jun ‘14 – Nov ‘15
Advance Diploma in Information Technology