Pearlin Tan
E-Commerce Admin/ Student
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About
Currently a Year 3 Marketing student at SUSS.
I have prior working experience in both the F&B, hospitality and HR industries, developing my soft skills in communication, interpersonal skills and even customer service skills. However, now I am embarking to study marketing as I feel this is where my passion lies. But my previous working experience in these varying industry has taught me a multitude of soft skills such as being able to communicate effectively with my team and clients, as well as working well in teams.
In addition, I am also extroverted and am comfortable speaking up, raising my opinions towards building a better product for the company.
I am fluent in written and spoken English and able to operate most Microsoft Office applications such as Microsoft Word and Excel as well as their Google counterparts. I also have basic proficiency in applications such as Canva as well as Premier Pro.
In my free time, I embark on personal projects, creating and editing short videos for my TikTok (@MAOxOS). Learning to create trendy and humorous content as a way to develop my social media marketing skills and video editing skills. This means that I am also well versed in trends that are surfacing on the social media front.
In my various working experience, I can confidently say that approach each and every job with an open-mind to learn and grow as much as I can. I am open to challenges and looking forward to use this internship as a way to understand my strengths and work towards the right direction.
Experience
LifeDesign, E-commerce Admin Nov 2022 – Current
- Assisting small business in selling e-commerce products on online platforms such as Carousell and soon, Amazon, and acting in customer service to manage customer’s overall experience with the brand from purchase to delivery.
- Served as a waiter that provided ample customer service and recommendations on new items and dietary restrictions.
- Assisted in HR operations such as profile creation, new employee orientation, and the creation of EDMs for managers regarding company policies and covid matters.
- Promoted the new Korean skincare brand during their pop-up event as well as recommended products from their skincare based on customers’ skin profiles and needs.
- Managed both the fitness center and reception for bookings of massages while maintaining high cleanliness and service quality to guests of the hotel.
- Gain F&B knowledge as well as learn how to manage customer complaints and expectations, collaborative team, and vocal communication.
Education
Singapore University of Social Sciences
- Enrolled in 4-Year Degree for a Bachelor of Science in Marketing with Minor in Digital Content Management
Aug 2021 – Apr 2024
- Relevant Coursework:
- Market Research: Participated in AEPA’s Estate Planning Challenge and learned about market research techniques, strategies, and data analysis to form results and solutions.