RETAIL AND SALES EXPERIENCE SPECIALIST
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Independent and detail-oriented retail and sales specialist, with experience in the F&B and e-commerce industry. Entrepreneurial and self-motivated, train and lead team to thrive in a demanding customer oriented environment. Seek to co-create and achieve high-level of customer experience with team.
Brand Ambassador & Sales Manager
Oct 2022 - Present
Pioneer in managing sales and operations of Singapore’s first Beer Truck
Conduct on-the-job sales and service training for new hires
Lead team in achieving daily sales target
Overall in-charge for in-house and external events
Uphold high level of cross-communication between internal staff and external vendors
Expanded to lead 2 trucks within 6 months of operations
Secured new venue operations from 3 to 5 within a year
Achieved 300% of daily sales target
(e-commerce startup)
Co-founder
Jul 2021 - Dec 2022
Built and designed an e-commerce website
Creating digital content on social media platforms
Liase with suppliers and customers
Attained 1500 followers in 6 months
Received over 300 5-star reviews for exceptional customer service and experience
Feb 2018 - Oct 2019
Perform competitive analysis, provide trends and insights for the broader business
Plan and organize international and local trade shows
Manage procurement of marketing materials for corporate gifts and events within budget
Digital content management on website and various platforms
RMIT University, SIM Global Education
2016-2017
