Pui Fen Lim

I, Ms Lim Pui Fen, holding SPR been worked in travel industry more than 10years in Malaysia. From Junior Operation Executive till Business Development Manager within 2years time. I been handling sales and marketing on South East Asia market since 2011. I seek challenging opportunities where i can fully use my skills for sucess of the organization.

• Leading the term to achieve yearly target.
• Perform sales & marketing activities with regards to ground arrangement product.
• Perform after sales support.
• Resolve any issues arises related to ground product as needed.
• Visit potential point of interest and hotel when necessary .
• Assists in office operation.
• Analyzed business needs while soliciting customer feedback process improvement.
• Resolved all issue efficiently, which in turn enhanced customer satisfaction ratings.
• Created the organization’s mission and vision statements that would be utilized by all employees.

• Institute of Business Administration ( Postgraduate Diploma in Business Administration Level 7 )
• SF Tour Academy ( Diploma in Tourism & IATA-UFTAA )