Raphaelle Gan

As a Hair Salon Manager, I oversee daily operations, managing a team of hairstylists and support staff to ensure high levels of service and operational efficiency. I ensured seamless appointment coordination and excellent customer service, while handling complaints and inquiries, ensuring a positive experience for all clients. Additionally, I maintain inventory control, ensuring the salon is well-stocked with necessary products and supplies.

Building clients’ relationship

• Teamwork and collaboration
• Complaint Resolution
• Hairdressing skills in chemical services
• Multitasking
• Scheduling & Time

Management

• Inventory Control
• Record Keeping and daily reports.
• Customer service

ITE Hair fashion and Design, Kimage academy