Work Experience
Name of CompanyFromToPosition Held1)Philippine Long Distance Telephone Company19872002Staff Supervisor/Engineer Network Database Engineer Performance Standard Engineer Jr. Service Representative2)General Motors Automobiles Phils.20022005General Affairs Administrator3)FAME/ELSP (China)20052006General Assistant/English Teacher4)Swift Global Logistics Limited (China)20062007Sr. Operations Executive5)
6)
Guangzhou Xinfa Trading Co. Ltd. (China)
Poly Building Construction Pte. Ltd. (Singapore)
2007
2008
2008
2012
Asst Manager/Administrator
Administrator
7)Norbar Torque Tools Pte Ltd(Singapore)20122013Sales Coordinator8)
9)
10)
11)
Poly Building Construction Pte. Ltd. (Singapore)
Chang Hua Construction Pte. Ltd. (Singapore)
Sam Lain Equipment Services Pte Ltd (Singapore)
Frontbuild Engg & Construction Pte Ltd (Singapore)
2014
2015
2017
Dec 2019
2015
2017
2019
Present
PRO (Project: HDB G12C)
PRO (Project: HDB G16D)
PRO (Project: PUB CCTV Survey)
PRO (Project: HDB G29C)
HIP Project
- Involve in Housing & Development Board (HDB) upgrading projects.
- Assist residents during exhibition by introducing the components of the HIP projects and give briefing on the materials and works that will done in the course of the project
- Assist residents to register their chosen Improvement items during eOpting (HICS) or Active Senior (EASE) retrofits provisions.
- Plan and launch public relation programs for Home Improvement Program (HIP) such as preparing and distributing circulars, letters and notices.
- Plan and coordinate works to be carried out within the flats timely.
- Handle enquires, feedback and complaints pertaining to the projects as well as follow-up on actions to resolve it.
- Initiate proactive measures by anticipating & address to community concerns and issues.
- Maintain proper documents and filing according to Client’s requirement.
- Conduct regular visits to residents / tenants affected by the HIP works to gather feedback and keep them posted of the work schedule’s changes and impacts.
- Prepare and submit reports pertaining to public relations activities
LUP & PA Project:
- Prepare and distribute letters to residents regarding the project development
- Handles customer/clients feedback, enquiry and complaints
- Assist the Safety Officer in designing signages that gives information/guidelines to workers on safety measures
- Coordinate with Site Supervisor and personnel involves for immediate response/action to feedback/complaints
- Visit residents for reassurance regarding any damage/issue caused by LUP works
- Attend Project meetings and take minutes
- Compile and review monthly Residents Feedback and Safety Report
- Prepare Safety report and assist in logistics for Safety program
- Assist in planning and coordinate PR programme for the project
- Prepare/Design notices for upgrading works
- Updating and sending BCA Covid Safe submission to BCA
- Monitoring and updating of school maintenance cases
PUB Projects
- Identify those houses (landed properties) / commercial & industrial establishments /schools / HDB Blocks that will be affected by the line of work
- Do outreach to homeowners & recce the location of manholes
- Call, email or send messages to owners/management for appointment or schedule of work
- Prepare PUB Notification letters
- Assist, reply and take immediate actions on owners request or feedback
- Assist and introduce the team during appointment with home owners
- Attend PUB meetings
- Prepare daily/weekly work schedule and PR reports
- Coordinate office supplies request and monitoring, coordinate office cleaning and maintenance
Administrative/HR Duties
- Screen and handle telephone calls, enquiries and request
- Manage, compose and prepare correspondences (e.g. e-mails, letters)
- Arrange overseas and local courier services
- Collate, prepare and review monthly/yearly department reports
- Monitor expense budgets and provide analysis and justification
- Prepare presentation slides/materials and produce supporting documents
- Set-up and maintain an up-to-date filing system
- Establish general office systems, control and procedures
- Assist in planning/ organizing activities (e.g. product launch/promotional events, team building/corporate outing)
- Arrange travel booking, hotel arrangements and itineraries for clients/visitors
- Purchase and manage assigned commodities and contract services
- Organize and coordinate appointments, meetings, conferences, take minutes etc.
- Update, monitor, distribute ISO files and assist with ISO site audit
- Monitor, arrange and handle enrollment of workers and employees trainings & training schedule
- Handle factory/company license application/renewal
- Handle and arrange worker’s BCA Coretrade assessment and training
- Interview and assist HR in evaluating potential candidates for hiring
- Monitor workers medical and annual leave
