Si Thu Hein

Dedicated and detail-oriented Housekeeping Supervisor with over years of experience in the hospitality industry. Proven track record of leading and motivating teams to deliver exceptional cleanliness and service standards. Adept in quality control, staff training, and inventory management, with a strong commitment to guest satisfaction and adherence to health and safety regulations.

Excellent communication and interpersonal skills, capable of building positive relationships with team members and guests alike.

Room Attendant - Anantara the Palm Dubai

(2023-10)

Room Attendant - Rixos Gulf Hotel Doha

(2022-09 - 2023-09)

Housekeeping Supervisor - Kempinski Hotel Yangon

(2015-03 - 2021-11)

Supervise and coordinate daily housekeeping operations, ensuring that all guest rooms and public areas are cleaned to the highest standards. Train and mentor, a team of housekeeping staff, providing guidance on cleaning techniques and customer service. Conduct regular inspections of guest rooms and common areas, implementing corrective actions as needed to maintain quality.

Manage inventory of cleaning supplies and equipment, ensuring proper stock levels and cost control. Address guest inquiries and complaints, ensuring prompt resolution and satisfaction. Provided exceptional cleaning services for guest rooms and public areas, achieving high satisfaction ratings.

Collaborate with the front desk and maintenance departments to optimize guest experience and address any operational issues.

Room Attendant - Amaya Hotel & Resort, Nay Pyi Taw

(2014-10 - 2015-02)

Room Attendant - Royal Nay Pyi Taw Hotel, Nay Pyi Taw

(2013-09 - 2014-09)

BACHELOR OF LAW (L.L.B) - Kyauk Se University, Mandalay (2011-09 - 2018-03)