Sugashini_ramesh Ramesh

Versatile, energetic, and highly detail-oriented professional with an extensive career across Administration, Team Leadership, Warehouse Operations, and Customer Support within Singapore and Malaysia. Currently working in Singapore, demonstrating strong hands-on expertise in office administration, high-volume data entry, inventory tracking, and facility maintenance coordination. Certified in SQL database operations and MS Office applications.

Recognized for an track record of optimizing daily workflow efficiency, maintaining precision records, and leading dynamic teams to meet corporate compliance standards.

Admin & Team Leader - Horsburgh Integrated Service Pte. Ltd - Singapore

(2025-01)

Leading facility management operations and conducting crucial administrative support for high-profile business infrastructure.

• Supervise on-site teams, assign daily work schedules, and ensure 100% adherence to regulatory cleanliness and hygiene protocols.
• Execute precise data entry into Excel databases, update digital tracking systems, and manage critical operational documentation.
• Act as the primary point of contact for daily phone inquiries, resolve administrative issues, and support executive management.

Admin & Packing Assistant - Wencor (M) Sdn Bhd - Malaysia

(2023-01 - 2025-01)

Dual corporate role covering production logistics, system record maintenance, and warehouse dispatch administrative oversight.

• Prepared, audited, and systematically organized high volumes of delivery notes, customer invoices, and historical packing records.
• Performed comprehensive data entry, organized physical/digital file directories, and updated structural stock allocation logs.
• Packed high-grade products safely based on strict company criteria and carried out diligent Quality Control (QC) prior to labeling.

Admin & Cashier - Caltex - Malaysia

(2020-01 - 2022-01)

Supervise on-site teams, assign daily work schedules, and ensure 100% adherence to regulatory cleanliness and hygiene protocols.

• Execute precise data entry into Excel databases, update digital tracking systems, and manage critical operational documentation.
• Act as the primary point of contact for daily phone inquiries, resolve administrative issues, and support executive management.
• Prepared, audited, and systematically organized high volumes of delivery notes, customer invoices, and historical packing records.
• Performed comprehensive data entry, organized physical/digital file directories, and updated structural stock allocation logs.
• Packed high-grade products safely based on strict company criteria and carried out diligent Quality Control (QC) prior to labeling.
• Operated electronic point-of-sale scanner registries, balanced physical cash floats, and compiled credit/debit transaction audits.
• Welcomed retail clients, answered policy inquiries, recommended targeted products, and processed complex refunds or exchanges smoothly.

Sales Coordinator & Store Admin - Sin Thye Loke - Malaysia

(2018-01 - 2020-01)

• Coordinated commercial sales teams by organizing schedules, processing product orders, and updating internal client files.
• Maintained electronic financial documents, resolved customer feedback, and generated summarized operational progress reports.

Admin & Accounts Assistant - Sauna Holm Sdn Bhd - Malaysia

(2017-01 - 2018-01)

• Provided high-level accounting, bookkeeping, and clerical support directly under the supervision of the corporate controller.
• Maintained corporate financial records, processed transaction data entry, and systematically reconciled bank accounts.

Secondary School Certificate (SPM) - SMK Kuala Krau (2009-01 - 2013-01)

Primary School Certificate (UPSR) - SJK(T) Ladang Sungai Tekal (2003-01 - 2008-01)